Airport Command and Control

Is an AOCC a Collaboration and Control Centre or a Command and Control Centre? This is the fundamental question especially now that the aviation industry is under extreme pressure. A smart AOCC should service all stakeholders. In this course we will explain the place of the AOCC in the overall airport organization and management structure, and the importance of a structured approach to establish or upgrade a process-based AOCC, reducing time and cost. As an IATA training course, you will have the chance to get information truly independent from system vendors. Learn about a method to define the size of an AOCC, to set up documents for the procurement process of systems and equipment based on your organizational structure. This will help you to make a change management plan and a stakeholder engagement plan for future-proof decisions on technology and infrastructure.

Course Code: TAPG-69-VC

Course format

• The live sessions of this virtual classroom course are delivered by an official IATA Instructor.
• The course will take you approximately 6 hours to complete and be held over 2 consecutive days.
• There will be 2 live interactive virtual classroom sessions per day, each session will be 90 minutes.
• The live sessions will require your participation, with multiple Q&A sessions and additional time spent on self-study material including projects, research, additional reading and videos.
• Student performance will be based on an assessment.

Technical requirements

Please verify your hardware, software and network to support your upcoming course with IATA Training.

Prerequisites

• Participants should have good knowledge of Airport Operations. For participants without formal training or work experience in Airport Operations you should have completed the IATA Airport Operations Fundamentals self-study course.
• Recommended level is Intermediate and Advanced.
• The recommended level of language proficiency is ICAO Operational Level 4 for courses in English or the equivalent level for other languages.

How to register

• When you click the Register button, you will be directed to log in to your Training Account. Please have your login details ready.
• Register early and save up to 25% at our Training Centers! Please read the Terms and Conditions for the early bird discount. The discount will be calculated at the time of payment.

To arrange in-house training for your company: Complete the in-house training request form or contact the B2B Training Specialist in your region.