- This e-learning course requires approximately 1.5 hours of study, to be completed within 6 months from the purchase date (enrollment validity). After the enrollment validity expires, the users will not have access to the course content and will not be able to take the exam.
- Student performance will be based on an examination. Please refer to the Exam Information below for more details.
- Please refer to our payment methods and applicable taxes.
- When you click to purchase the course, you will be directed to login to your Training Account through our Customer Portal. If you have previously taken a course with IATA, please have your login details ready, if not, you will be prompted to create an account.
According to ‘Diversity Best Practices’, inclusion involves utilizing difference to benefit an organization. A study of the global aviation industry in 2016 reported that there was a significant amount of work to be done in incorporating diversity and inclusion practices into airline corporate culture. The study of 73 airlines also found that whilst the value of diversity was acknowledged, inclusiveness was not a core competence of the business. Those airlines who understand the value of diversity and inclusion have been able to seek out previously unrecognized opportunities and boost operational productivity and effectiveness. This course will enable you to understand the importance of diversity and inclusion and the economic and intangible benefits of an inclusive corporate culture.
Course code: TALM-57
Group discounts
Considerable discounts are available for multiple purchases (30+ users) of this course. To simplify company-wide implementation, you can also host this e-learning course on your company’s Learning Management.
Please contact us for more information.
Course format
Registration information
Important: Please note that if you are purchasing courses for more than one person, a Training Account must be created for each individual. Registration and payment must be made through each individual Training Account. You may pay for multiple individuals by using one credit card or bank transfer in each individual’s users Account. If you pay by bank transfer, please attach a copy of the bank transfer issued by the sender’s bank to each individual order. If you are a company wishing to purchase courses for 10 or more employees, please Contact our Customer Service representatives for more information on how to register multiple users.
