Ground Occurrence Investigation (GEN09)

Description

IATA AHM1110 11.2 GEN09 | Self-study online or Interactive Workshop

Learn how to respond appropriately to a ground occurrence in the airport environment, including initial steps to gather evidence and preserve the scene. Identify when mandatory reports must be submitted to the authority and the range of evidence that can be reviewed during the investigation.

Discover ways to identify the root cause of accidents and incidents and produce corrective and preventative actions. Our tutor-led version of the course can incorporate your own policies and procedures and include a practical competency assessment.

If you require an in-house classroom-based course, please get in touch with us for a quote.

Topics

• Legislation and Definitions
• Mandatory Occurrence Reporting (CAP382)
• Immediate Actions
• Scene Preservation
• Gathering Evidence
• Interview Techniques
• Root Cause Analysis
• Report Preparation
• Corrective and Preventative Actions (CAPA)

Learning Outcomes

By the end of this course, learners will be able to:

• Know the initial actions required after a ground occurrence.
• Identify different types of accidents, incidents and occurrences.
• Investigate ground occurrences to identify root cause(s).
• Propose corrective and preventative actions.

Assessment

This self-study version of the course contains a multiple-choice quiz, which must be completed online and graded immediately with a passing score of 80%. If you fail, you can re-attempt it, and tutor support can be provided upon request.

Who should do this course?

This is suitable for anyone in a ground based aviation role who may be tasked with investigating an accident or incident, producing reports, recommendations and/or corrective actions.

Pre-requisites

This course is suitable for those with no prior knowledge. To access the content, learners must have access to the Internet and an individual email address.

Certificate

This course includes a PDF certificate that is available for immediate download upon successful completion.

Validity

The certificate does not expire. However, your company policy may require refresher training or additional role-specific training.