- This classroom course provides 3 days (24 hours) of instruction delivered by an official IATA Instructor.
- Take this course at an IATA Training Center, Regional Training Partner, or on-demand as in-house training.
- Student performance will be based on an assessment.
- Participants should have prior experience in supervisory positions.
- Recommended level is Advanced.
- The recommended level of language proficiency is ICAO Operational Level 4 for courses in English or the equivalent level for other languages.
- When you click the Register button, you will be directed to log in to your Training Account.
- Register early and save up to 25% at our Training Centers! Please read the Terms and Conditions for the early bird discount.
How do you become a good leader? Is it the same as being a good manager? IATA’s Leadership Development and Succession Planning course will help prepare an effective manager to become a successful leader. You will develop skills that can be applied efficiently in your current position, especially when teams are working remotely and both leaders and managers need effective virtual communication. More importantly, these skills will be equally useful as our industry experiences periods of expansion and growth, regardless of how our workplace and work processes evolve. The lasting value of the course will come from your subsequent implementation of a “Personal Development Plan” and other written materials that you will develop with the guidance of the instructor.
Course code: TAPH-23
Course format
Prerequisites
How to register
In-house training
To arrange in-house training for your company, please complete the in-house training request form or contact the Training Specialist in your region.