- This classroom course provides 5 days (40 hours) of instruction delivered by an official IATA Instructor.
- Take this course at an IATA Training Centers and Regional Training Partner locations, and on-demand as in-house training.
- Student performance will be based on an assessment.
- Participants should have prior knowledge of Ground Handling Business and Operations.
- Recommended level is Intermediate and Advanced.
- The recommended level of language proficiency is ICAO Operational Level 4 for courses in English or the equivalent level for other languages.
- When you click the Register button, you will be directed to log in to your Training Account.
- Register early and save up to 25% at our Training Centers! Please read the Terms and Conditions for the early bird discount.
The 2023 version is the latest Standard Ground Handling Agreement (SGHA). Learn about the latest updates and how to use the IATA SGHA as a commercial agreement and services description document. This course covers the SGHA section by section, giving you the foundations to write the Annex B and Service Level Agreement (SLA) accurately and effectively. Learn how to enhance cooperation, efficiency and savings in your negotiations through technical training and exercises that replicate today’s global marketplace.
Course format
Prerequisites
How to register
In-house training
To arrange in-house training for your company, please complete the in-house training request form or contact the Training Specialist in your region.
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