Airport Manager – ADA Coordinator

 

General Description and Classification Standards:

Manages, coordinates, oversees, plans and conducts activities daily related to the Americans with Disability Act and Title VI Compliance for Hartsfield-Jackson Atlanta International Airport.   Build and maintain a working relationship with the Federal Aviation Administration to ensure appropriate training and guidance are provided to the airport community.  Works with internal and external stakeholders to help identify and mitigate travel barriers.  Also, works to share information both internally and externally regarding construction projects that may impact routes for those travelling with a disability.  This is an experienced managerial position charged with responsibility for one or more activities within a department. Position manages employees, typically with intermediate supervisors, or a smaller group of specialized professional employees. Areas of responsibility are typically unique within the department.

 

Under Emergency Preparedness, the ADA Coordinators should be involved in the process of preparing for and responding to airport emergencies to ensure that people with disabilities have access to these critical services. The ADA Coordinator should also be aware of the ADA regulations that affect readiness for emergencies for persons with disabilities and the importance of coordination among local, state, and federal agencies and first responders. Courses that meet the Emergency Preparedness requirement should cover the following topics: Collaborate with planning emergency preparedness and response activities considering the variety of needs of people with disabilities. Involving people with disabilities in identifying needs and evaluating effective emergency management practices. Notification. Evacuation (as required). Emergency transportation (as required). Sheltering (as required) 

 

Supervision Received:

Normally receives guidance regarding overall mission, short-term and mid-term objectives, scheduling, unusual priorities, etc. but is free to set work methods, timetables, performance standards, etc. Typically, this position works closely with their perspective team and reports direct reports frequently. 

 

 

• Educate internal business partners and employees on the appropriateness of recommended accommodation.

• Prepares and manages a portion of the annual budget for the airport; addresses a variety of revenue and expenditure factors such as communications, staffing, etc. projects revenues; researches and recommends and justifies budget to the upper-level management for approval, maintains accounting for budget, and approves purchases. 

• Prepares meeting agendas, meeting minutes, draft proposals, plans, and other documents; attends and facilitates a wide variety of meetings; creates and delivers presentations as requested. 

• Schedules, assigns, supervises, and participates in construction projects; reviews work efforts to ensure the completion of tasks; monitors and tracks the progress of assigned projects. 

• Maintains and promotes strong interrelationships with airport users, including leasing tenants, business and guest passengers, and the public. 

• Also maintains awareness of airport capacities and master plans. 

• Develops and executes internal/external strategic communications. 

• Ensures their airport complies with disability access laws and regulations

• Works with the FAA for training and guidance

• Provides oversight of new construction

• Handles requests for auxiliary services and aids

• Provides information about accessible programs and services.

• Ensures reasonable accommodations are made for people with disabilities.

• Defines effective communication under the ADA and clarifies the extent of Title II and Title III obligations to provide effective communication.

• Identifies different types of communication that must be made accessible.

• Takes proactive steps a community/organization should take to provide effective communication.

• Applies effective communication obligations to different settings.

• Establishes resources in the Civil Rights Connect System.

• Provides regular training and outreach to ADA Coordinators.

• Conducts airport compliance reviews.

• Develops resources for airport operators, such as manuals, webinars, and conferences.

• Provides analysis, research, and technical expertise in a specific area of personnel under general supervision.

• Assists with projects that have a significant impact on the agency.

• Serves as the primary Point of Contact (POC) for staff regarding ADA requests, inquiries, and concerns.

• Prioritizes staff inquiries, complaints, and ADA requests.

• Ensures appropriate processes are in place to provide for the prompt and equitable resolution of ADA complaints and inquiries from the staff regarding disability and accommodation requests.

• Maintains a record of all disability and accommodation requests, issues, and resolutions.

• Ensures the timely filing of all required ADA compliance reports.

• Develops and implements internal measures and/or reports that inform DHS of the status of ADA compliance agency-wide.

• Reviews, analyzes, and evaluates internal policies, procedures, and practices affecting people with disabilities in the workforce.

• Participates in investigations of allegations of discrimination and non-compliance under the ADA and other applicable federal and state laws regarding discrimination based on disability and program accessibility.

• Ensures appropriate processes are in place to provide for the prompt and equitable resolution of complaints and inquiries from DHS employees, as well as public compliance with the ADA and other applicable federal and state laws regarding discrimination based on disability and program accessibility.

• Develops and facilitates ADA and disability awareness training for staff related to accessibility for and inclusion of people with disabilities, rights and responsibilities, meeting guidelines, reasonable accommodation, and resources and policies.

• Maintains current information regarding ADA state and federal laws and regulations concerning the rights of people with disabilities and ways of providing accommodations while maintaining program performance standards.

• Educates internal business partners and employees on the appropriateness of recommended accommodations.

• Conceives, gains approval for, and supervises the execution of long- and short-term ADA enhancements.

• Conducts quarterly meetings with the ADA Committee.

 

Decision Making 

This position makes decisions inclusive of customer comments/concerns, financial related matters, and operational related matters. Coordinates and delegate impromptu tasks and necessary work that need to be completed as well as make adjustments to project schedules and individual stakeholder readiness efforts. Establishes work methods, timetables, performance standards, etc. 

 

Has managerial authority over a group of professional employees and/or a group of professional, technical, or administrative employees engaged in a broad functional area. Areas of responsibility are typically unique within the department. 

 

 

 

• Knowledge of passenger air service development. 

• Knowledge of airport, FAA rules, regulations and laws. 

• Knowledge of equipment, tools, and facilities required for safe, efficient operation of an airport. 

• Knowledge of modern practices and principles of accounting and budgeting as applied to airport operations. 

• Knowledge of the principles of supervision, organization, and administration. 

• Skill in operating computer and software proficiently (i.e. Microsoft Excel).

• Skill in providing excellent customer service. 

• Skill in managing relationships effectively; and project management skills. 

• Ability to conduct outreach to educate and influence target audiences about positive economic impact of passenger air service to the region. 

• Ability to think both critically and analytically. 

• Ability to prepare and present accurate and reliable reports. 

• Ability to understand and follow policies, procedures, and instructions. 

• Ability to perform semi-skilled and skilled work in a variety of buildings and grounds maintenance work.

• Ability to understand and carry out oral and written instructions. 

• Ability to read, understand, interpret, and explain complex Federal and State rules and regulations. 

• Ability to supervise, train, and evaluate subordinates. 

• Ability to hear and speak clearly in order to monitor and communicate directives. 

• Ability to manage 3rd party consultant route analysis and present findings to executive management and potential passenger air service carriers. 

• Knowledge of Americans with Disability Act and Title VI requirements; knowledge of airport, FAA rules, regulations and laws; knowledge of equipment, tools and facilities required for safe, efficient operation of an airport; knowledge of the principles of supervision, organization, and administration.

• Skilled in operating computer and software proficiently (i.e. Microsoft Excel); skilled in providing excellent customer service; skilled in managing relationships effectively; and project management skills.

• Ability to conduct outreach to educate and influence target audiences about positive economic impact of passengers travelling with disabilities; ability to think both critically and analytically; ability to prepare and present accurate and reliable reports; ability to understand and follow policies, procedures, and instructions; Ability to perform semi-skilled and skilled work in a variety of buildings and grounds maintenance work; ability to understand and carry out oral and written instructions; ability to read, understand, interpret and explain complex Federal, State rules and regulations; ability to supervise, train, and evaluate subordinates; ability to hear and speak clearly in order to monitor and communicate directives; Ability to manage 3rd party consultant route analysis and present findings to executive management and potential passenger air service carriers.

 

 

1. Bachelor’s degree in Business Administration, Public Administration, Marketing, or related areas.  

2. 5-8 years' of applicable work experience in: public administration, business development, or marketing with some experience as a supervisor, team leader, etc.  

3. Previous experience working with ADA regulations is a plus.

Licensures and Certifications – 

4. Valid State Issued Driver's License required. 

5. Project Management certifications are desirable. 

 

 

6. Master’s degree in Business Administration, Public Administration, Marketing, or related area and/or 2-4 years' of directly related ADA experience. 

7. Proficiency in one of more foreign language 

 

*

Light work:  Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force to move objects.

 

It is the policy of the City of Atlanta (“COA”) that qualified individuals with disabilities are not discriminated against because of their disabilities regarding job application procedures, hiring, and other terms and conditions of employment. It is further the policy of the COA to provide reasonable accommodations to qualified individuals with disabilities in all aspects of the employment process. The COA is prepared to modify or adjust the job application process or the job or work environment to make reasonable accommodations to the known physical or mental limitations of the applicant or employee to enable the applicant or employee to be considered for the position he or she desires, to perform the essential functions of the position in question, or to enjoy equal benefits and privileges of employment as are enjoyed by other similarly situated employees without disabilities, unless the accommodation will impose an undue hardship. If reasonable accommodation is needed, please contact the Human Resources Director for your department.