Analyst - Cargo Revenue Management

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We’re not just in the business of transporting people. We’re also in the business of moving cargo. As a major provider of air freight services, our Cargo team transports everyday electronics and automotive parts, to perishable goods, life-saving organs, vaccines and even baby formula. And in turn, we help keep businesses, communities, and global economies running. With so many career options – from Marketing to Finance, Logistics to Data Analytics, and more – you can build a career within a career and gain exposure to so many areas of our airline’s important role in the global supply chain. Join our team and watch your uniquely United career journey unfold.

Key Responsibilities:

This position leads and participates in development of revenue management enhancements and process improvements to optimize the $2.1 billion of annual cargo revenues through pricing, capacity, or revenue management actions. The analyst is responsible for input on the calibration of United's Cargo Revenue Management System, including demand forecast overrides, capacity adjustments, adjusting booking entry conditions, and supervising and updating various system parameters for assigned region. The position is required to manage strong internal business controls which drive regional decision making.

Revenue Management

• Help in the development of strategies towards the optimization of cargo metrics such as revenue, pricing, inventory levels, tonnage and yield ensuring that the planning, forecasting and reporting results fit the needs of the organization
• Support the development and alignment of Cargo's RM system, as well as appropriate RM systems with United Cargo Reservation systems
• Facilitate communication between the Cargo Sales Leadership organization and Field Sales teams regarding monthly goals and objectives
• Leverage business intelligence and decision support systems to optimize cargo revenue and contribution opportunities
• Support relationships with Field Sales and Operations to facilitate communication that impact cargo revenue/contribution
• Collaborate cross departmentally in delivering efficient results through planning and execution

Daily Oversight:

• Supervise assigned queues and ensure all pending records will be processed within encouraged timelines
• Provide directions on how to optimize our limited resources and flight network by rerouting or prioritizing boarding priorities
• Work closely with other analysts and regional counterparts in order to complete last-minute sound business decisions under time pressure
• Understand operational constraints and policies to evaluate the risks and swiftly take preventive actions from commercial, operational and safety perspective
• Investigate the causality/ root-cause of recurring system issues and unexpected user behaviors and appropriately provide guidance to the system users

Leadership:

• Participate with the regional leadership team and field analyst teams to implement short and mid-term objectives to support United Cargo’s revenue target
• Communicate strategies to support the goals and standards for business processes
• Coordinate in setting goals and business approval processes between Headquarters and field analysts to ensure speed to market, including facilitating issue resolution

United values diverse experiences, perspectives, and we encourage everyone who meets the minimum qualifications to apply. While having the “desired” qualifications make for a stronger candidate, we encourage applicants who may not feel they check ALL of those boxes. We are always looking for individuals who will bring something new to the table!

What’s needed to succeed (Minimum Qualifications):

• Bachelor's degree in Business, Finance, Economics or equivalent fields
• Minimum of 2 years’ professional work experience working in cross functional/cultural teams, preferably sales teams
• Proven quantitative analytical & logical thinking skills
• Proficient in Microsoft Office products (Excel, Access, etc)
• Must be legally authorized to work in the United States for any employer without sponsorship
• Successful completion of interview required to meet job qualification
• Reliable, punctual attendance is a crucial function of the position

What will help you propel from the pack (Preferred Qualifications):

• Master's degree
• MBA
• Experience in international air/sea freight, airline, or transportation & logistics industry
• Database working knowledge such as Spotfire, Business Object, SQL
• Proven interpersonal skills with multi-cultural professional environment
• Additional language proficiency

United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact  to request accommodation.