Armed Processing Supervisor

We are currently accepting applicants in anticipation of Contract Award in Batavia, New York.  Opportunities will be available upon Contract Award.

Armed Processing Supervisor oversees the day-to-day operations of the intake and processing area within a detention facility, ensures the smooth and secure intake of detainees by supervising staff, manages paperwork, conducts initial screenings, and ensures compliance with legal procedures and facility policies while maintaining a safe environment for both detainees and staff. 

MAJOR DUTIES AND RESPONSIBILITIES:

Supervisory Duties:

• Observe, supervise, instruct, and coordinate Processing and Transportation Officers in detention and transportation activities.
• Conduct beginning of shift inspection of Processing and Transportation Officers to ensure they meet Company dress and appearance standards, Post Orders, ACA, and PBNDS standards.
• Schedule, prioritize and assign work on a daily basis.  Make team assignments and match teams to workload.
• Supervise, evaluate, and participate in the work of Processing and Transportation Unit, including other assigned areas of the facility.
• Supervise the in-processing and out-processing of detainees within the facility.
• Conduct visual post checks and completing post check forms.
• Provide muster pass daily to staff and incoming shift.
• Report Officer performance deficiencies to the Shift Commander/Captain or Chief of Security.

General Duties:

• Ensure detainee funds and valuables are properly documented, stored, and required government paperwork is completed.
• Monitor detainee movements in the processing area.
• Ensure that detainees are delivered for court appearances within the facility.
• Maintain surveillance of the facility through the CCTV system.
• Control various electronic doors and gates.
• Conduct daily quality control and visual post checks. Provide written post check for all posts on shift and assigned areas.
• Ensure only processing officers with required clearances are assigned to government computers.
• Conduct staff detainee communication to ensure that detainees are safe, secure, and their needs are being met. Resolve minor issues or grievances received from detainees.
• Ensure safe work practices, identify workplace hazards, ensure safety compliance, and communicate safety expectations to the staff and detainees.
• Conduct employee performance evaluations.
• Enforce American Correctional Association (ACA) and PBNDS policies, procedures and orders related to the custody, care and treatment of detainees.
• Conduct periodic, random drills of response scenarios in accordance with the Facility Emergency Response Plan.
• Ensure that armed processing and transportation officers respond quickly and appropriately to all medical emergencies.
• Promptly contacting and dispatching assistance to officers requiring such.
• Assume command and control during any use-of-force incidents.
• with “re-counts” if and when necessary.
• Order detention support supplies: such as, film, detainee uniforms, etc., through the facility supply department.
• Ensure staging and processing staff provides the following:
  • Complete issue of clothing, personal articles, and required identification to newly arriving detainees.
  • Proper inventory of detainee personal property and receipts for property are prepared and provided to the detainee.
  • Fingerprinting, photographing, and preparation of detainee file (if so tasked) for arriving detainees.
  • Enforcement of ensuring females and males or properly segregated in holding cells.
  • Meals to detainees restricted to processing as required.
  • Appropriate log entries are made to record receipt and transfer of residents.
  • Detainee hold times are not exceeded while conducting intake/outtake process.
• Provide post training/professional development to Processing and Armed Transportation Officers when new procedures are implemented.
• Immediately report incidents and unusual events relative to facility security to the Captains or Chief of Security; follow up with supplemental reports as necessary.

General Transportation Duties:

• Monitor safe driving habits of Transportation Officers
• Ensure compliance with random/annual drug and alcohol screening requirements.
• Monitor detainees to ensure appropriate behavior during transport.
• Ensure transportation assignments are scheduled and detainees are properly prepared for and transported in accordance with Performance-Based National Detention Standards (PBNDS).  Preparation includes:
  • Patting down all detainees prior to boarding vehicles.
  • Applying appropriate restraints prior to boarding vehicles.
  • Securing detainee transfer paperwork in the vehicle and ensuring appropriate distribution upon delivery of detainees to destinations.
• Ensure inventory of detainee baggage/valuables has been properly completed by visual examination of appropriate documentation.

Other Collateral Duties:  Perform other duties as directed by the Captain/Chief of Security.

MINIMUM QUALIFICATIONS:

Education and/or Experience:

• Must be a United States Citizen or person lawfully admitted into the US for permanent residence.
  • Must have resided in the U.S. for the last five years (unless abroad on official U.S. government duty)
  • Must maintain current/physical residency in the continental US.
• Must possess a High School diploma or General Equivalency Diploma.
• Must be 21 years of age or older.Must have at least one year of experience as a detention officer or, two (2) years successful experience in field supervision (civilian law enforcement, commercial or industrial guard services, military, or security service supervisory positions).
  • 2-year requirement may be satisfied by completion of a career development program that includes work related experience, training, or college credits at a level of achievement equivalent to the basic requirement.
• Clear criminal history; no felonies or Class A misdemeanors.
• Class B Commercial Driver’s License with passenger and air brake endorsements preferred.  Must maintain a safe driving record.
• Pass a medical examination conducted by a licensed physician within 30 days prior to initial assignment and annually thereafter.
• Pass a drug screen.
• Must have and maintain a valid New York State DOS Armed License.
• Must pass a background investigation and obtain a security clearance.
• Must have knowledge of US DOT and FMCSA Rules and Regulations.
• Must be able to qualify with their assigned weapon at least quarterly and demonstrate firearms safety knowledge and demonstrate proper manipulation of their assigned weapon.
• Must meet and have in-depth knowledge of ACA and 2011 PBNDS (2016 Revision) requirements.

Language Skills.  Able to:

• Write clearly and concisely using acceptable grammar, punctuation and spelling; write organized, complete, accurate and factual reports.
• Communicate in English using complex sentences using normal word order with present and past tenses.
• Express and exchange ideas via spoken word during activities where they must convey details or important spoken instructions to others accurately, sometimes quickly and loudly.
• Understand and apply written and verbal orders, rules and regulations.

Physical Demands.  Able to:

• Perceive the nature of sounds with no less than 40 dB loss at Hz, 1000 Hz and 2000 Hz with or without correction.
• Receive detailed information through oral communication.
• Maintain a minimum standard of visual acuity with or without correction enabling the employee to complete clerical tasks, and observe detainees.
• Stoop, kneel, crouch, reach, push, pull, lift, grasp, and be able to perceive the attributes of an object such as size, shape, and temperature.
• Move wrists, hands and/or fingers frequently and regularly.
• Occasionally exert up to 100 pounds of force.  This may include, but is not limited to all use of force and restraint techniques.
• Adapt to temperature changes (including extreme heat).

We are an Equal Opportunity Employer M/F/Disability/Veteran