Baggage Service Agent - Bristol Airport - EasyJet

Aviation Recruitment experts Optime are searching for experienced Baggage Service Agents to join a well-respected and successful client at Bristol Airport. This job offers part time hours. This is a very enjoyable role with a great company, providing fantastic conditions and facilities.

 What's on offer:

• Rate of pay: £12.50 per hour
• Shift Pattern: Saturday and Sunday
• Shifts: Example times below.
• Weekly Pay
• Temp to Perm (performance based)

Start Date:

• 1st April 2025 / 1st May 2025

Key Duties:

• Rushing out Bags including working out what bag belongs to which flight when tagless.  This includes completing a rush tag, rush paperwork, creating a log in a internal system and getting the bag rescanned before handing to the BHU team.
• Creating on-hand approach for all bags received at the front desk, and tracing to find matches (unclaimed inbounds and bags missed the outbound flights).
• Tracing any missing bag files with all other airports and sending out the relevant information to the relevant airports.
• Receiving rush bags and sending them out for delivery. This includes contacting the passenger to advise, create a baggage delivery orders in WorldTracer, create the label on DHL website and close the corresponding file in WorldTracer.
• Keep a record of all lost property and deal with this accordingly to the companies polices and procedures.
• Supporting any passengers that require assistance regarding baggage and non-baggage queries.
• Taking unclaimed luggage to the passengers where required.
• Checking baggage belts for any bags left behind and rush bags.
• Chasing baggage delays when bags are taking unusually long.
• Creating reports using a variety of systems to keep record of any occurring issues.

Shifts:

The Airport is operational 7 days per week and candidates will be working on a Saturday and Sunday shift pattern. This could be subject to change!

An example of the shift hours:

• Saturday - 1000 - 2200
• Sunday - 1000 - 2200

Requirements:

• Full Driving is preferred but not required.
• Ability to learn quickly
• Ability to understand and carry out oral and written instructions and request clarification when needed
• Strong interpersonal skills
• Ability to work as part of a team
• Ability to build relationships 
• Knowledge of world tracer

PLEASE NOTE: As this position is in the aviation industry, successful applicants must be able to provide 5-year checkable history.

For an opportunity to interview for this fantastic role, please submit your CV to apply!

Optime Group is acting as an Employment Business in relation to this vacancy.