Business Development Manager

Zenon is delighted to be supporting one of the UK’s Premier FBO & Maintenance Repair Organisations Group of Companies to source a Business Development Manager on a permanent basis for their facilities based in Southend.

The Successful candidate will be responsible for all MRO business development and identifying new business opportunities and revenue streams.

Main Duties and Responsibilities:-

Develop and support marketing, sales and customer support strategy goals and objectives strategies for sustainable business growth for both MRO companies. Ensure new business opportunities align with company’s capability strategy.

Key point of contact between customers and the MRO companies.

Identify market potential of customers and determine the company’s position relative to its competitors, available markets, market value of targeted business

• Identify potential customers and the decision makers within the customer organisation and research and build relationships with new customers.
• Develop pricing for company services and ensure pricing meets company business goals and sales targets.
• Responsible for contract content, development, and negotiations together with key stakeholders within the business, where required.
• Measure and maintain customer satisfaction and improve standards for handling customer complaints and participate in escalated issues to ensure customer satisfaction.
• Conduct measurement, reporting, customer focus groups, and meetings for the purpose of improving service delivery.
• Attend industry functions, such as associations events and conferences, and provide feedback on market and creative trends.
• Awareness of contract management activities for the purpose of ensuring consistency in purchasing practices and compliance with adopted standards, as directed by the customer.
• Prepare monthly, quarterly, and yearly sales forecast based on market data.
• Support resolution of commercial disputes when required to secure best outcome concerning customer retention and the company’s interests.

Ensures compliance in all commercial and business practices

Minimum Skills and Experience:-

MRO industry knowledge and experience preferred;

Excellent customer interpersonal skills;

Strong communication skills (both written and spoken) including excellent listening ability.

Ability to manage sales pipelines, plan and conduct contract negotiations and present in a compelling manner.

Why Choose Zenon Aviation?

In the ever changing and dynamic marketplace, Zenon Aviation knows that the support and care we provide to candidates is vital in assisting you in achieving your career aspirations. Our team of dedicated consultants will deal with you application efficiently and more importantly confidentially, providing a professional and reliable service.

If the above opportunity is of interest to you, please forward your CV in confidence.

All applications will be handled in the strictest confidence and unless you hear from us within 10 days of your application, please assume that you have been unsuccessful on this occasion.

Zenon Recruitment Ltd is acting as an Employment Business in relation to this vacancy.