Cargo Exam Specialist

Job Title: Cargo Exam Specialist

About WFS

Join our Worldwide Flight Services family and contribute to the timely delivery of cargo shipment, luggage, business to customer delivery, and on-time flights while operating safely and securely.  We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 164 airport locations, 18 countries, and on 5 continents.  Are you ready to take off on your next career with us?

Job Summary

The Cargo Exam Specialist reports directly to the Cargo Exam Supervisor serving as primary liaison with CBP to manage examination schedules and documentation and performs specialized Centralized Examination Station activities including, but not limited to, the following:

Responsibilities

• Physical and documentary acceptance of cargo requiring CBP examination
  • Use of dedicated CES software to record acceptance
• Preparation and facilitation of shipments for examination of shipments per the instructions of CBP
• Coordination of the timely collection and release of cargo from on-airport carrier warehouses required for CBP examination. Responsibilities include scheduling and dispatching of collection teams as well as participation in the physical collection.
• Analysis and reporting of route data and use thereof to assist in creation of efficient drayage schedules.
• Processing of shipment pickups and use of CES software to verify AMS disposition prior to dock delivery.
  • Delivery of physical cargo to consignee’s representative.
• Development of reports to be used to monitor examination activity and trends for review by facility management.
• Maintenance of exam cargo inventory through its processing at the facility.
• Ensure compliance with local and international customs regulations, including AMS/ACE usage, as well as applicable Dangerous Goods requirements (storage).
• Use of warehouse and drayage equipment including forklifts and cargo vans.
• Enforce company's Standard Operating Procedures and policies
• Assure proper compliance with local and international laws and regulations
• Coordinate and communicate associated project assignments to achieve target tasks
• Customer and stakeholder communication, providing updates and support to customers and CBP officials regarding examinations and related activities.
• Perform hands on training to improve efficiency/effectiveness for all CES cargo functions
• Management reserves the right to assign/unassign any additional responsibilities, tasks based upon customer, Customs or operational needs.

Minimum Requirements

• HS Diploma, GED or Equivalent.
• Must be at least 18 years of age and must have a valid driver's license and be able to obtain Port Authority or Airport Authority (if applicable) identification and permit to use vehicles ramp side.
• Minimum typing speed of 30 WPM, ability to complete basic data analysis, intermediate proficiency in Microsoft Office suite.
• Customer service experience in logistics or related environment.

Preferred Skills

• Ability to read, write, fluently speak and understand the English language.
• Prior use of cargo handling systems (i.e. CargoSpot, ePic) (preferred but not required.)
• Understanding of AMS/ACE customs systems.
• Strong organizational and communication skills with attention to detail

Physical Requirements/Working Conditions

• Ability to lift up to 50 lbs.
• Ability to work weekends and holidays, rotating shifts and schedules.
• Ability to work outside with potential to be exposed to extreme weather conditions.

Perks & Benefits

• Want your pay in advance?  Access your pay when you need it through DailyPay app!
• Are you a top performer who thrives on recognition?  On the spot awards offered through the Awardco Platform including gift cards and more!
• Need quality medical care?   Multiple options for both full and part-time employees!
• Want WFS Employee Extras? Travel Discounts, Pet insurance, Discount Shopping & More!
• Looking to stay healthy and improve your life?  Wellness Programs offered to all employees!
• Want to invest in your future?  401k program offered with company match!
• Looking to grow and have a career with us?  Opportunity for Internal Mobility and transfers available!

WFS is an equal opportunity employer committed to employment equity and inclusion. We accept applications from all qualified individuals.