Crew Scheduler - Pilot

Flight Operations

The Flight Operations team includes aircraft pilots and pilot support.

Find your future at United! We’re reinventing what our industry looks like, and what an airline can be – from the planes we fly to the people who fly them. When you join us, you’re joining a global team of 100,000+ connected by a shared passion with a wide spectrum of experience and skills to lead the way forward. 

Achieving our ambitions starts with supporting yours. Evolve your career and find your next opportunity. Get the care you need with industry-leading health plans and best-in-class programs to support your emotional, physical, and financial wellness. Expand your horizons with travel across the world’s biggest route network. Connect outside your team through employee-led Business Resource Groups. 

Create what’s next with us. Let’s define tomorrow together. 

Job overview and responsibilities

The Pilot Crew Scheduler will work closely supporting our pilots with their schedules, ensuring on-time flight departures throughout United’s worldwide network. This is a fast-paced operational position working different shifts in a 24/7/365 operation, including weekends and holidays, with the potential for overtime in line with department policies.

• Assign open flying to qualified flight crew members according to FAA Federal Aviation Regulations (FAR), the United Pilot Agreement, and company policies
• Analyze pilot staffing, time off requests, assignments, and trip trades
• Apply cost effective scheduling practices while adhering to all FAA FAR and United Pilot Agreement work rules
• Assist pilots with monthly schedule management, documenting absences, performing transactions to ensure accurate crew pay, preserving pilot activity records, and assuring quality (FAR compliance, flight time, qualification data, etc.)
• Maintain proficiency in the application of Federal Aviation regulations, pilot contract rules, and company policies to provide 24/7 support to United Airlines pilots, ensuring an exceptional level of internal customer service
• Support in training new schedulers via on-the-job training sessions
• Opportunity for additional responsibilities related to crew scheduling operations and planning may be available or assigned based on operational needs

Required 

• High School diploma or equivalent
• Demonstrated track record of strong analytical, organizational, and decision-making skills
• Perform multiple tasks simultaneously with frequent interruptions with a high level of accuracy
• Ability to exercise flexibility and good judgment while managing stress in high-pressure situations
• Must be able to work in a fast-paced environment with minimal supervision
• Strong written and verbal communication skills
• Good computer knowledge and adaptability to new computer tools
• Must be legally authorized to work in the United States for any employer without sponsorship
• Successful completion of interview required to meet job qualification
• Reliable, punctual attendance is an essential function of the position

Preferred

• Bachelor’s degree or related experience in Additional consideration given to specializations in aviation, transportation and logistics, strategic planning, engineering, or technology
• 1-2 years relevant crew scheduling or airline experience
• 1-2 years scheduling operations experience and/or experience working in a fast pace environment requiring high volume customer interaction