Customer Quality Engineer - Production Quality

Job Description SummaryAre you ready to see your career take flight? At GE Aerospace, we believe the world works better when it flies. We are a world-leading provider of jet engines, components, and integrated systems for commercial and military aircraft. We have a relentless dedication to the future of safe and more sustainable flight and believe in our talented people to make it happen.

We are seeking a dedicated and experienced Customer Quality Engineer to join our team at our facility in Bohemia, NY. In this role, you will be the main point of contact between our site and our biggest customer in regard to maintaining and improving the quality of our products. You will interface with their quality team, manage quality issues, and ensure compliance with our contractual requirements. This position requires strong technical skills, excellent communication abilities, and the ability to work independently. If you are a proactive, detail-oriented professional with a passion for quality, we want to hear from you!

Job Description

Essential Responsibilities:

• Serve as the primary interface with the customer’s quality team, addressing quality issues and ensuring compliance with contractual obligations.
• Write detailed reports and corrective actions and present them during weekly meetings with the customer.
• Review and analyze technical data, drawings, and work instructions to identify and resolve quality issues.
• Coordinate with internal teams, including business leaders, other quality engineers, production engineers, and engineering teams, to troubleshoot and perform failure analysis.
• May be required to assist with quality issues in production, in addition to repair shop
• Act as a resource for colleagues with less experience. May lead small projects with low risks and resource requirements.

Qualifications/ Requirements:

• Bachelor's degree in Engineering, Quality Management, or a related technical discipline.
• Minimum of 4 years of experience in quality assurance and quality control within a manufacturing environment

Desired Characteristics:

• In-depth knowledge of quality assurance and quality control processes; understanding of industry standards and regulations related to manufacturing and quality control
• Customer-focused mindset with a strong commitment to supporting and addressing customer quality concerns, ensuring satisfaction and compliance with quality standards.
• Excellent communication and interpersonal skills to effectively interact with internal and external stakeholders.
• Strong team player with excellent collaboration skills, capable of working effectively with cross-functional teams to achieve shared objectives
• Proven experience in lean manufacturing principles, with the ability to identify and implement process improvements to enhance efficiency and reduce waste
• Strong analytical skillset to evaluate and improve manufacturing processes
• Familiarity with both electrical and mechanical products.
• Ability to read and interpret technical drawings and work instructions
• Experience in reviewing and analyzing technical data.
• Ability to work independently, managing tasks with minimal supervision while maintaining high standards of quality and efficiency.
• Proficiency in Microsoft Office suite of products

Pay and Benefits:

• The pay for this position is $117,900 - 157,000.  The specific pay offered may be influenced by a variety of factors, including the candidate’s experience, education, and skill set. This position is also eligible for an annual discretionary bonus based on a percentage of your base salary/ commission based on the plan.  This posting is expected to close on February 28th, 2025.
• GE Aerospace offers comprehensive benefits and programs to support your health and, along with programs like HealthAhead, your physical, emotional, financial and social wellbeing. Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach from GE Aerospace; and the Employee Assistance Program, which provides 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Aerospace Retirement Savings Plan, a 401(k) savings plan with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness. ​GE Aerospace (General Electric Company or the Company) and its affiliates each sponsor certain employee benefit plans or programs (i.e., is a “Sponsor”). Each Sponsor reserves the right to terminate, amend, suspend, replace or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor’s welfare benefit plan or program. This document does not create a contract of employment with any individual.

This role requires access to U.S. export-controlled information. If applicable, final offers will be contingent on ability to obtain authorization for access to U.S. export-controlled information from the U.S. Government.

Additional Information