Dutch Speaking Customer Service for Airline Reservations

Patrique Mercier Recruitment is proud to offer an exciting entry-level opportunity for Dutch Speaking Customer Service Representatives within the Airline Reservations Department located in the beautiful city of Athens, Greece.

This role is ideal for individuals who are passionate about travel and customer service and are looking to work for a leading airline company.

In this position, you will leverage your language skills to assist Dutch-speaking customers with their travel inquiries and reservations while enjoying the rich culture and lifestyle of Greece. As a part of our agency, you will have access to exclusive opportunities and support aimed at helping you succeed in your career and transition to a new living environment.

Responsibilities

• Provide exceptional customer service to Dutch-speaking clients regarding airline reservations and travel inquiries
• Handle booking requests, updates, and cancellations via phone, email, and chat
• Assist customers in troubleshooting issues and provide accurate information regarding flight schedules, policies, and procedures
• Document customer interactions accurately and maintain clear records
• Collaborate with team members to ensure efficient service delivery and customer satisfaction
• Stay updated on airline policies, promotions, and travel trends to offer informed advice to customers

• Fluency in Dutch and English (both spoken and written); knowledge of additional languages is a plus
• Willingness to relocate to Greece - remote work only within Greece
• Strong communication and interpersonal skills
• Capability to work effectively in a fast-paced environment
• Proficient in using customer service software and common applications
• Detail-oriented with strong problem-solving abilities
• Willingness to relocate to Athens, Greece, and embrace a new cultural experience

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Competitive Salary by Greek standards
• Fully Paid Relocation Package ( flight, transfer and hotel for the first 4 weeks )
• Free Greek Lessons, Engagement Activities