Flight Dispatcher

About This Role

CAE Flight Operations Solutions is an industry-leading digital platform trusted by the world’s top airlines and business aviation companies to optimize their operations. Every year, more than 50 million flights and over 200,000 crew members are supported by CAE's flight operations software backed by a global team and unparalleled expertise.

We offer a comprehensive portfolio of products and a digital ecosystem to address three main markets – Commercial Aviation, Business Aviation and Crew Engagement.

Spanning crew, flight, movement, airport, on-board catering, and cost management, CAE's customizable end-to-end solution improves decision-making by harnessing the power of integrated data and advanced technologies to improve operational performance, profitability, employee satisfaction and passenger experience.

In this role, the Dispatcher is responsible for the safe, efficient and effective execution of all training missions while maximizing the utilization of all training resources such as Instructors, Aircrafts, Classrooms and Simulators. Are you ready to:

The role we are offering you:

• Responsible for the safe, efficient and effective dispatching of the flight schedule utilizing all training resources like Instructors, aircraft, classrooms and simulators.

• Maximizing assets and mitigating cancellations is the primary goal.

• Coordinate and ensure efficient execution by creating a collaborative environment with the Training, Maintenance and Customer Service departments.

• Adherence to all company and regulatory requirements.

• Work with maintenance to ensure all inspections and repairs are fulfilled appropriately.

• Excellent Customer Service is an essential requirement for this position.

• Mitigates cancellations while observing company and regulatory requirements.

• Closely collaborates with the Training, Maintenance and Customer Service departments to ensure the effective dispatching of the schedule.

• Provides excellent customer service.

Our ideal candidate has:

• 2-year technical degree or Associate degree or college degree in job-related field.

• Minimum of 1 to 2 years of relevant experience.

• Knowledge of planning and scheduling methodologies and systems.

• Knowledge of commercial aviation and flight training concepts and principles.

• Well-developed communication and interpersonal skills.

• Well-developed analytical, conceptual skills, along with great situational awareness.

• Ability to advise students on policies and procedures.

• Computer literate with knowledge in MS Office (Word, Excel and PowerPoint).

• Experience with Point-of-Sale (POS) systems and completing transactions.

• Experience working in an aviation planning, scheduling or related operational environment.

• Previous experience of working within a customer service focused environment.

• An appropriate qualification in aviation or training would be well regarded.

• Willingness to learn

• Fluency in English

CAE offers:

• an environment where your initiatives will be recognized and valued

• the opportunity to travel internationally ​

• the opportunity to work on a variety of projects on a multidisciplinary team

• the opportunity to represent the organization at external conventions and conferences

• the possibility to work from home occasionally

• flexible schedules

• attractive employee benefits

Come share your passion with us!

About CAE

At CAE, we equip people in critical roles with the expertise and solutions to create a safer world. As a technology company, we digitalize the physical world, deploying software-based simulation training and critical operations support solutions. Above all else, we empower pilots, cabin crew, airlines, defense and security forces and healthcare practitioners to perform at their best every day and when the stakes are the highest. Around the globe, we’re everywhere customers need us to be with more than 13,000 employees in approximately 250 sites and training locations in over 40 countries. CAE represents more than 75 years of industry firsts—the highest-fidelity flight, mission and medical simulators and training programs powered by digital technologies. We embed sustainability in everything we do. Today and tomorrow, we’ll make sure our customers are ready for the moments that matter.

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Position Type                       

CAE thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted.

Equal Opportunity Employer 

CAE is an equal opportunity employer committed to providing equal employment opportunities to all applicants and employees without regard to race, color, national origin, age, religion, sex, disability status, protected veteran status, or any other  characteristic protected by federal, state or local laws. At CAE, everyone is welcome to contribute to our success. Applicants needing reasonable accommodations should contact their recruiter at any point in the recruitment process.  If you need assistance to submit your application because of incompatible assistive technology or a disability, please contact us at .