French Speaking Airline Customer Service Specialist

Patrique Mercier Recruitment PT is a renowned recruitment agency in Greece, specializing in helping talented candidates find opportunities that align with their language skills and passions. We are currently seeking a French Speaking Airline Customer Service Specialist to join our dynamic team in Athens. This role is a fantastic opportunity for individuals who are eager to provide excellent customer service in the airline industry. As a French Speaking Specialist, you will assist customers with various inquiries related to their travel, ensuring a smooth and enjoyable experience. If you have a proactive attitude, a passion for customer service, and the ability to communicate effectively in French, we would love to hear from you!

Responsibilities

• Provide top-notch customer service in French to airline passengers.
• Assist customers with inquiries regarding bookings, cancellations, and travel information.
• Effectively handle customer complaints and provide appropriate solutions.
• Communicate important flight information, policies, and updates clearly to customers.
• Document customer interactions accurately to maintain comprehensive records.
• Collaborate with team members to ensure high standards of customer service.
• Stay updated on airline offerings, industry regulations, and trends to provide informed support.

• Fluency in French is essential; proficiency in English is also required.
• Previous experience in customer service, preferably in the airline or travel sector.
• Strong communication and problem-solving skills.
• Ability to thrive in a fast-paced environment and handle multiple tasks efficiently.
• Familiarity with airline booking systems and customer service software is a plus.
• Flexibility to work various shifts, including evenings, weekends, and holidays.

# Fully Paid Relocation Package ( Flight, Transfer and Hotel )

# Monthly Salary

# 2 Extra Salaries Per Year

# Health Insurance

# Private Health Insurance

# Monthly Bonus

# And More....