French Speaking Customer Service for Airline Reservations

Patrique Mercier Recruitment is proud to offer an exciting entry-level opportunity for French Speaking Customer Service Representatives within the Airline Reservations Department in Greece with free relocation!

As a leading recruitment agency specializing in multilingual placements, we connect talented individuals with esteemed organizations across various sectors.

This role is ideal for those who are enthusiastic about aviation and have a passion for delivering exceptional service. In this position, you will play a vital role in assisting French-speaking customers with their reservations, providing them with expert guidance and support. Join our team and contribute to enhancing the travel experience for customers while working in a vibrant and supportive environment.

Responsibilities

• Provide outstanding customer service to French-speaking clients regarding airline reservations.
• Assist customers with booking flights, managing itineraries, and resolving any inquiries or issues.
• Handle customer interactions via phone, email, and live chat professionally and with empathy.
• Document and update customer information accurately in the reservation system.
• Collaborate with team members to enhance customer satisfaction and streamline processes.
• Stay informed about airline policies, procedures, and flight details to offer accurate information.

• Fluency in French and English (both written and spoken).
• Willingness to relocate to Greece
• Exceptional communication and interpersonal skills.
• Ability to work effectively in a fast-paced environment.
• Proficient in using computer systems and customer service software.
• Strong problem-solving skills with a focus on customer satisfaction.
• Willingness to work flexible hours, including weekends and holidays as necessary.

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Competitive Salary by Greek standards
• Fully Paid Relocation Package ( flight, transfer and hotel for the first 2 weeks )
• Free Greek Lessons, Engagement Activities