Full Time Airline Ramp Service Instructor

About WFS

Join our Worldwide Flight Services family and contribute to the timely delivery of cargo shipment, luggage, business to customer delivery, and on-time flights while operating safely and securely.  We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 164 airport locations, 18 countries, and on 5 continents.  Are you ready to take off on your next career with us?

Job Summary

The Instructor Ramp Services delivers comprehensive safety, security, and procedural training for airport ramp service agents, overseeing initial and recurrent training and practical on-the-job requirements. Duties involve closely monitoring training records, providing clear instruction on new procedures, updating manuals and SOPs, and maintaining direct communication with relevant authorities. The successful candidate will play a crucial role in supporting training efforts and reporting to corporate training while being based at their station.

Responsibilities

• Provides safety, security and procedural training for airport ramp service agents concerning ground handling ramp services (including both initial and recurrent and, on-the-job, practical training requirements).
• Monitors training records. Instructs personnel on new procedures, WFS and government safety and security policies, regulations, and directives, and conducts audits.
• Comply with the WFS security program.
• Update local training manuals and SOPs as required. 
• Computer data entry; preparation or oversight of flight documents
• Liaise with Transportation Safety Administration, Federal Aviation Administration, local airport authority, and U.S. Customs & Border Patrol, U.S. Customs; monitor the compliance of employee training records with applicable air carrier and Department of Transportation regulations. 
• Remain cognizant of WFS staff, security contractors, and visitors’ activities and report security breaches, suspicious occurrences, or non-compliance to managers or via the WFS reporting program.

Minimum Requirements

• Must be knowledgeable in all Federal Air Regulations about airline and cargo ramp operations and all Worldwide Flight Services procedures.
• 2 years of ramp operational experience is required.
• Knowledge and experience with aircraft ground movement, ground service equipment and deicing operations are preferred.
• Current working knowledge of computer systems.
• Must possess leadership qualities.
• Requires strong oral and written communications skills, and excellent presentation and interpersonal skills.
• Some travel is required.

Preferred Skills

• Ability to speak clearly and be understood.
• Ability to read, write, fluently speak and understand the English language.
• Work with little or no supervision.
• Reports to work on a regular and timely basis.

Physical Requirements/Working Conditions

• Ability to lift up to 35 lbs.
• Must be able to perform the following functions in variable weather and environmental conditions
• Work in a high noise level environment.
• Work in restricted spaces as necessary to demonstrate job functions.
• Push, pull, bend, stoop, twist, turn, reach, crawl, or grip as necessary to demonstrate job functions and operate required equipment.

Perks & Benefits

• Want your pay in advance?  Access your pay when you need it through DailyPay app!
• Are you a top performer who thrives on recognition?  On the spot awards offered through the Awardco Platform including gift cards and more!
• Need quality medical care?   Multiple options for both full and part-time employees!
• Want WFS Employee Extras? Travel Discounts, Pet insurance, Discount Shopping & More!
• Looking to stay healthy and improve your life?  Wellness Programs offered to all employees!
• Want to invest in your future?  401k program offered with company match!
• Looking to grow and have a career with us?  Opportunity for Internal Mobility and transfers available!

WFS is an equal opportunity employer committed to employment equity and inclusion. We accept applications from all qualified individuals.