German Speaking Customer Service for Airline Reservations

Patrique Mercier Recruitment is pleased to announce a fantastic job entry-level opportunity for German Speaking Customer Service Representatives in the Airline Reservations Department, based in Greece.

This role is ideal for individuals with a knack for customer service and a passion for travel. As part of a dynamic team, you will assist German-speaking clients with their airline reservations and inquiries, ensuring a seamless and enjoyable experience.

Our agency specializes in connecting multilingual talent with premier companies across various industries, aiding candidates in finding roles that support their career aspirations. Join us in beautiful Greece and become part of a thriving work environment where your contribution to customer satisfaction is highly valued!

Responsibilities

• Provide exceptional customer support to German-speaking clients regarding airline reservations.
• Assist customers through phone, email, and live chat with inquiries related to flight bookings, changes, and cancellations.
• Handle reservation systems efficiently, ensuring accuracy and compliance with company policies.
• Document all customer interactions and transactions in the company's database.
• Collaborate with team members and other departments to enhance customer service delivery.
• Stay updated on airline policies, travel regulations, and promotional offers to provide the best service.

• Fluency in German and English (both spoken and written); additional languages are a plus.
• Willingness to relocate to Greece
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
• Proficiency in customer service software and reservation systems.
• A customer-centric attitude with excellent problem-solving abilities.
• Willingness to relocate to Greece and adapt to a new cultural experience.

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Competitive Salary by Greek standards
• Fully Paid Relocation Package ( Flight to Athens, Transfer and Hotel for the first 2 Weeks )
• Free Greek Lessons, Engagement Activities