Ground Operations Coordinator

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

• Arrange all handling for passenger and cargo aircraft to include but not limited to all necessary permits (e.g. charters, landing, airport slots), parking, etc. 
• Maintain and facilitate communications in a constantly changing environment.
• Learn to utilize computer systems and programs to perform duties efficiently and effectively.
• Showing reliability by ensuring proper event notification and reporting to aircraft dispatchers, crew controllers, MCC, and Stations while monitoring the short-term schedule to verify that the aircraft is handled efficiently and effectively.
• Encouraging connectedness by projecting a professional image as a representative of the Company to fellow team members.
• Communicates crucial information to OCC and all departments.
• Coordinates the arrangements for ground handling, catering, parking, payment method, and any other service needed for all ad-hoc and ACMI charter activity.
• Verify eligibility of aircraft to fly internationally.
• Ensure the safe and legal coordination of scheduled flights.
• Understand and interpret applicable regulations to ensure compliance.
• Provide external agents with all applicable aircraft documents required for trip planning.
• Ensures all above-and-below-wing personnel (both organic and contracted) adhere to procedures and policies in passenger service, ramp handling, aircraft cleaning and 
• Submit and manage applications for airport slots and PPRs (prior permissions requests), landing, parking requests, and overflight permits when required for all flights.
• Work with US Customs and Broder Protection (USCBP) to arrange departure clearances and arrival reservations/inspections.

SKILLS AND QUALIFICATIONS:

• High School Diploma or equivalent. 
• Three years of professional experience in the Aviation industry (Preferred).
• Detail-oriented with the ability to multi-task. 
• Clear enunciation to communicate over the telephone. 
• Ability to work well under pressure and prioritize. 
• Fluent with many different forms of computer software including, Microsoft Office Suite 
• Quick learner and ability to be assertive. 
• Excellent communication skills, both written and verbal, in the English language 
• Team player 
• Able to work in a 24/7 operation, work on weekends and holidays. May be required to work additional hours due to flight schedule changes and arrangements. 
• Required to be on call.

 PHYSICAL DEMANDS: 

The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to sit, climb, balance, stoop, kneel, crouch, or crawl. The employee must frequently lift and move up to 10 pounds and occasionally lift and move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. 

OTHER DUTIES:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time. 

Global Crossing Airlines provides equal employment opportunities to all team members and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.  This policy applies to all terms and conditions of employment, including recruiting hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.