Intern - Flight Dispatch

Early careers take off with United! We’ve been recognized as both a top employer for Gen Z talent by Handshake and a top 100 internship program by Yellow and WayUp. Interns at United enjoy a wealth of benefits, including a robust mentorship program, exclusive travel privileges, and engaging social events to help foster a vibrant and connected community of early career professionals. Our program is designed to empower you with the skills and connections necessary to launch a successful career. We hope you join us at United, where your contributions will take flight and your career journey will soar.

Network Operations Control (NOC) is the heart of United Airlines, keeping operations at our airports and routes running smoothly through planning, organization, and supervision. The Flight Dispatcher, a crucial role in the NOC, is responsible for joint operational control with the Pilot in Command to ensure the safe, legal, and efficient operation of United Airlines flights in accordance with Federal Aviation Regulations and Company Manuals.

This position is responsible for supporting the Flight Dispatch group in the NOC to include working on multiple projects, assisting with manual revision and publication process, various administrative duties and teaming with stakeholders to support functional deliverables to Dispatch leadership. Projects range in duration and complexity from quick analyses to large scale transformative efforts.

Key Responsibilities\: 

• Attend meetings and perform meeting scribe responsibilities
• Coordinate with stakeholders to revise and publish Dispatch manuals, checklists, City Pair Briefing Guides (CPBG), and other publications in accordance with dispatch standardization
• Perform Dispatch Line Check Dispatcher (LCD) administrative duties that may include assigning Dispatch desk checks, coordinate meetings, and desk check documentation tracking
• Assist in the development and improvement of Dispatch desk check material to provide statistical data metrics for dispatch training and policy implementation
• Assist the on-duty Manager of Dispatch Operations (MDO) or Chief Dispatcher as required (administrative tasks, scheduling issues, etc.)
• Collaborate with IT development teams on the integration of dispatch data into new operational decision support tools and platforms (Skyplan, Kronos, and Pelesys)
• Additional tasks/project work as assigned by Dispatch leadership

United values diverse experiences, perspectives, and we encourage everyone who meets the minimum qualifications to apply. While having the “desired” qualifications make for a stronger candidate, we encourage applicants who may not feel they check ALL of those boxes! We are always looking for individuals who will bring something new to the table!

What’s needed to succeed (Minimum Qualifications)\: 

• Airline operations experience or knowledge attained from FAA Aircraft Dispatcher coursework
• Excellent written and verbal communication skills with a focus on teamwork
• Proven proficiency in Microsoft Office (Excel, Word, PowerPoint)
• Ability to handle simultaneous projects and adapt to a fast-paced, changing environment

What will help you propel from the pack (Preferred Qualifications):

• FAA Aircraft Dispatcher coursework certificate of completion or Pilot’s License
• Relevant work experience

United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact *****************@united.com to request accommodation.