Italian Speaking Airline Customer Service Specialist

Patrique Mercier Recruitment PT is a top recruitment agency in Greece dedicated to matching multilingual candidates with exciting job opportunities across various industries. We are currently searching for an Italian Speaking Airline Customer Service Specialist to join our dynamic team in Athens. This role is an excellent opportunity for individuals who are committed to providing outstanding customer service in the airline sector. As a vital member of our team, you will assist Italian-speaking customers with their travel needs, ensuring a smooth and enjoyable experience. If you are enthusiastic about helping others and excel in communication, we want to hear from you!

Responsibilities

• Offer exceptional customer service to airline passengers in Italian.
• Assist customers with inquiries regarding bookings, cancellations, and other travel-related concerns.
• Professionally address and resolve customer complaints to ensure satisfaction.
• Provide clear information on flight schedules, policies, and procedures.
• Maintain accurate records of customer interactions and transactions.
• Collaborate effectively with team members to enhance service delivery.
• Stay informed about airline services, promotions, and industry regulations to assist customers competently.

• Fluency in Italian is essential; proficiency in English is required.
• Experience in customer service, preferably in the airline or travel industry.
• Strong communication and problem-solving skills.
• Ability to thrive in a fast-paced environment while maintaining attention to detail.
• Familiarity with airline booking systems and customer service software is advantageous.
• Willingness to work flexible hours, including evenings, weekends, and holidays.

# Fully Paid Relocation Package ( Flight, Transfer and Hotel )

# Monthly Salary

# 2 Extra Salaries Per Year

# Health Insurance

# Private Health Insurance

# Monthly Bonus

# And More....