Melbourne Airport - Cabin Cleaning Officer

Star Aviation is Australia's most dedicated Ground Handling service provider, partnering with a number of Airlines and Airports. We pride ourselves on being big enough to manage, yet small enough to care!

Service Delivery

• Deliver Cabin Cleaning services on behalf of Star Aviation customers in accordance with the Airlines procedures under the direction of a Team Leader, including
  • Cleaning the aircraft interior, including but not limited to seats, side walls, ceiling panels, carpet, galleys and cabin lavatories
  • Waste removal
  • Linen change
  • Stock replenishment
• Ensure compliance and safety regulations are met to the highest standard at all times and Meeting the On Time Performance of the aircraft
• Represent both the Airline and Star to the highest-level ensuring customer satisfaction
• Work either alone or as part of a team
• Actively participate in undertaking duties in a safe, professional manner
• Ensure at all times you act in accordance with Star’s guidelines and procedures

Management of GSE

• Ensure the safe and secure operation of all equipment
• Report equipment malfunction to the Team Leader
• Where qualified, operate Ground Service equipment (GSE) in accordance with correct procedures

Essential

• A valid Australian driver licence (minimum of Provisional (Red P's))
• A valid Aviation Security Identification Card (ASIC) or ability to successfully obtain one

Desirable

• A valid authority to Drive Airside Card (ADA)
• Understanding of the aviation industry and/or cleaning industry
• Health and Safety Training
• Manual Handling procedures

Skills

• Physically fit and able to perform lifting and bending
• Excellent organisation and time management skills
• Working in a high-pressure environment and to strict timelines
• Customer focus to deliver exceptional service
• Ability to adapt to changing priorities and situations
• Able to work well in a fast-paced team environment
• Capable of Incident Report writing, in plain and clear English