Operations Supervisor - FBO

MAJOR RESPONSIBILITIES

• Fosters teamwork environment for line employees while promoting a high degree of safety and customer service.
• Provides training for line technicians and fuel farm staff as requested.
• Ensures that all operations are conducted in accordance with company procedures as outlined in the Line Service Manual.
• Determines the daily priorities and assign duties to Line Technician staff to ensure safe, timely, and efficient delivery of all services.
• Plans and organizes work, establish priorities to carry projects through to timely completion and meet emergency demands.
• Assists with the development and management of the Line Service Schedule.
• Processes customer complaints and inquiries.
• May be requested to supervise business activities with sub-contractors, vendors and suppliers.
• Inspects fuel vehicles, ground equipment, fuel storage facilities, hangars and other designated areas and communicate all maintenance, safety, or property issues to the applicable department.
• Administers and adheres to all Authority personnel policies and departmental affirmative action guidelines.
• Enforces FAA and Authority rules and regulations.
• Serves as Manager on Duty when managers are not on site
• Working knowledge of CFR139.321 regarding fuel farm management, quality control and safety. Obtain certification under CFR139.321, Training by National Air Transportation Foundation.
• Working knowledge of airline fuel standards from Air Transportation Association of America (ATA), Part 103.
• Familiar with American Society for Testing and Materials (ASTM) Part D1655.
• Performs de-icing.
• Performs snow removal.
• Other duties as assigned.

QUALIFICATIONS

• High School Diploma/GED.
• Two years of leadership experience.
• Basic mathematical skills.
• Excellent interpersonal and communication skills, both written and verbal.
• Able to follow instructions and the ability to work independently within a team environment, using own initiative and problem-solving skills.
• FAA security and background investigation clearance, including fingerprinting.
• Must accept shift work, including weekends and holidays.
• Valid driver’s license required and maintained that meets insurance requirements.
• Able to work outdoors in all types of weather conditions.

PREFERRED QUALIFICATIONS

• Previous supervisory or management experience.
• Three years of FBO line service experience.

PHYSICAL REQUIREMENTS

• Able to regularly stand, walk, sit, reach with hands and arms, climb, balance; stoop, kneel, crouch or crawl; and lift and/or move up to 75 pounds and occasionally must lift up to 100 pounds.
• Vision abilities include close, distance, color and peripheral vision, depth perception and the ability to adjust focus.
• Employee regularly works near moving mechanical parts and able to be move within work area
• Sufficient auditory ability and able to tolerate exposure to noise levels up to 120 decibels.
• Must be able to stand, sit, stoop, kneel, crouch or crawl and able to use hands and fingers to handle tools, objects or controls.