Portuguese Speaking Airline Customer Service Specialist

Patrique Mercier Recruitment PT is a leading recruitment agency in Greece, dedicated to connecting multilingual professionals with opportunities in various sectors, including the travel industry. We are excited to announce an opening for a Portuguese Speaking Airline Customer Service Specialist to join our vibrant team in Athens. This position is ideal for individuals who are passionate about delivering excellent customer service and have proficiency in Portuguese. In this role, you will assist Portuguese-speaking customers with their airline-related inquiries, ensuring a seamless travel experience from booking to arrival. If you are customer-oriented and thrive in a dynamic environment, we would love to hear from you!

Responsibilities

• Provide exceptional customer service to airline passengers in Portuguese.
• Assist customers with inquiries about bookings, cancellations, and travel-related issues.
• Effectively address and resolve customer complaints in a timely manner.
• Communicate important flight details, policy updates, and company procedures clearly.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to enhance the quality of service offered.
• Stay informed about airline products, services, and industry developments to assist customers effectively.

• Fluency in Portuguese is essential; proficiency in English is also required.
• Experience in customer service, preferably in the airline or travel industry.
• Strong communication and problem-solving skills.
• Ability to work in a fast-paced environment while maintaining attention to detail.
• Familiarity with airline booking systems and customer service software is a plus.
• Willingness to work flexible hours, including evenings, weekends, and holidays.

# Fully Paid Relocation Package ( Flight, Transfer and Hotel )

# Monthly Salary

# 2 Extra Salaries Per Year

# Health Insurance

# Private Health Insurance

# Monthly Bonus

# And More....