Quality Assurance Administrative Technician

At Ensign-Bickford Aerospace & Defense Company (EBAD), we believe that our strengths are built on our most important resource - our people. Join EBAD and you'll be a part of a team who creates cutting edge technology that will blast us into the future. No other company can match the innovative energetic solutions that we provide. At EBAD you will actively contribute to successful missions putting men, women and satellites into space, and protecting our armed service men and women around the world. If this is the culture and work environment you are seeking, then EBAD is the place for you! ​

Ensign-Bickford Aerospace & Defense Company (EBA&D) is a leader in energetic and non-energetic system solutions offered to aerospace, satellite and defense customers for a wide variety of applications.  EBA&D products and capabilities set the U.S. standard and are highly sought after in the international community.

EBAD seeks an experienced Quality Professional, inspector, or manufacturing office manager for the position of Quality Assurance Administrative Technician. This position is located in Simsbury, CT.   

The Quality Assurance Administrative Technician will support a team of Quality Engineers in a fast-paced manufacturing environment, that uses a mix of electronic and paper records. The primary responsibilities of the Quality Assurance Technician will be coordination, review, and approval of quality documentation.

Responsibilities:

The Quality Assurance Administrative Technician provides effective verification that manufactured product and associated processes are compliant to defined requirements.

Responsibilities include, but not limited to:

• Generate First Article Inspection Reports (FAI/FAIR), with QE input and oversight.
• Monitor progress of Shop Orders in Delmia Apriso and IFS ERP system to ensure documentation errors are caught and corrected in a timely manner.
• Review manufacturing build records and inspection reports to ensure records are complete and correct.
• Coordinate Lot Acceptance Testing, and verify test report conformance.
• Create and appropriately redact quality record packages for customers, including: HAR (Hardware Acceptance Review), EIDP (End Item Data Package), and other pre-shipment paperwork.
• Generate and sign Certificates of Conformance
• Host Customer and Government Source Inspectors
• Generate quality pareto graphs for monthly value stream management review.
• As part of our Continuous Improvement culture, develop processes to better manage our build records, and automate mistake-proofing where practical
• Depending on availability: Under the guidance of the QE, revise Inspection Plans and other manufacturing instructions
• As required: Participate in internal and customer quality system and safety audits

Requirements:

• High School or equivalent G.E.D. required. An ideal candidate would have an Associates or Bachelors degree in engineering technology, manufacturing or business.
• 3 years of experience as an inspector or quality professional in an aerospace, defense or medical environment. Willing to consider strong experience in administrative/office management support in lieu of direct quality/manufacturing experience
• Experience in a production/manufacturing team environment
• Must have: proficiency with Microsoft Office, including: Excel graphs, calculations and conditional formatting; Word revision tracking; ideally some familiarity with Microsoft Project
• Good electronic organization / file structure navigation skills, general computer savviness
• Ability to read and interpret technical product drawings
• Experience with quality documentation
• Knowledge of a Quality Management System, including configuration management and document control
• Experience reviewing and revising documentation
• Willingness and ability to qualify to sign Certificates of Conformance
• Willingness to work on a manufacturing shop floor (steel toed shoes and safety glasses) as needed (~20%)
• Ability to lift 20 lbs

Preferred Skills:

• Experience generating First Article Inspection Reports (FAIR)
• Experience with an ERP system
• Familiar with an AS9100/ISO9000 environment
• Working knowledge of attribute and variable inspection tools/methods
• Familiarity with inspection methods, or prior inspection experience

Soft Skills:

• As this role may include interaction with customer quality representatives, the ability to communicate effectively and professionally is essential
• Attention to detail, ability to remain focused during complex document reviews
• Self-starter who manages time to accomplish assigned tasks and can accurately forecast time to completion
• Ability to ‘juggle multiple tasks’ and adapt to changes in priority, when given adequate support/direction from leadership
• An ethical and responsible person who strives to meet delivery commitments without compromising quality

Ensign-Bickford Aerospace & Defense Company is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to race, religion, color, sex, age, disability, sexual orientation, genetic information, national origin, or veteran status.