Quality Technician

FDH Aero is a trusted global supply chain partner for aerospace and defense companies. With more than 55 years of experience, it specializes in c-class components that include hardware, electrical, chemical, and consumable products and services for global OEM and aftermarket customers. At FDH Aero, we understand that the strength of our brand comes from our people, and our culture empowers every team member to contribute and grow.  As a global team, our culture is rooted in five (5) core values that begin with the words “We are” and include: service-first, respectful, amplifiers, open-minded and accountable. 

FDH Aero is headquartered in Commerce, California, and has operations across the Americas, EMEA and APAC. FDH Aero has locations in 14 countries across the globe, with more than 1,200 best-in-industry employees and over 650,000 square feet of inventory space.

For more information, please visit the FDH Aero .       

The Quality Technician will support and enforce the quality control systems to ensure standards are established, achieved, and maintained to meet the requirements of the Company, Industry, and Customer standards. They will be the focal point for interfacing Quality Technician issues with internal and external customers and suppliers, ensuring compliance to the appropriate requirements including non-conformance analysis and implementation of effective countermeasures.

• Establish and communicate facility audits to include internal, customer, and 3rd registrar audits
• Establish and maintain the organization’s audit guidelines
• Facilitate audit activities with 3rd party auditors, customers, and internal team members to include pre-briefings, kick off, and debriefings
• Document audit findings and observations using corrective actions and ensure team members complete required actions
• Establish clear criteria to measure supplier performance and recommend the appropriate actions for suppliers that excel (skip lot), or fall short (corrective actions, audits etc)
• Communicate with vendors as needed to improve performance, resolve issues and support internal teams
• Work with cross-functional teams to determine primary issues for customers, and primary reason for returns with suppliers to drive improvement and increase performance
• Prioritize actions using methodologies including Voice of Customer (VOC), Measurement Systems Assessment (MSA), Failure Mode Analysis (FMEA), Cause and Effect (C&E), and Control Parameter Management (CPM)
• Utilize appropriate quality analysis tools to review the quality processes to drive improvement and ensure continued compliance with customer requirements, specifications, and quality performance expectations
• Schedule and track Inspection and Quality activities to achieve maximum effectiveness and efficiency
• Ensure a high level of internal and external customer service by investigating and correcting customer issues and complaints
• Regularly report customer and supplier quality metrics such as First Time Quality performance and internal / external defect rates
• Contribute to team effort by working cross functionally to deliver the desired results for the business
• Perform other duties as assigned

• Bachelor's degree in Aerospace Engineering, Manufacturing, Mechanical, Industrial, Structural, Systems, or related field from an Accredited Institution
• 1-3 years of experience in distribution, manufacturing, or Supply Chain
• 1-3 years of experience working in Aerospace quality systems preferred
• Strong ability to prioritize and successfully drive a sale or project from beginning to end while managing multiple projects simultaneously
• Self-motivated and creative solutions-focused mentality
• Ability to understand and interpret engineering technical data, such as manufacturing or part drawings, to provide guidance to cross-functional teams
• Significant experience working directly with customers and suppliers
• Must have excellent written and verbal communication skills, as well as strong problem solving, organizational, project management and decision-making skills
• Understand internal and external customer requirements with a high attention to detail in resolving findings
• Knowledge of aerospace quality standards
• Ability to process and effectively communicate information using MS 365 Suite of tools (i.e., PowerPoint, Excel, and Word)

FDH Aero is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.