Ramp Agent

JOB OVERVIEW

The Ramp Agent is responsible for supporting airlines by overseeing the direction of a variety of aircraft ground handling services including, but not limited to ramp and baggage.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following, but are not limited to:

• Ensures a safe work environment by following all rules and regulations regarding the workplace.
• Marshals inbound aircraft into the ramp area of the assigned gate.
• Unloads passenger baggage, cargo, and mail from aircraft bins while the plane is parked at the gate onto bag carts.
• Delivers loaded bag carts using tugs to bag room and unloads bag cars onto a conveyor belt which will bring the bags to the carousels for passenger pick up.
• Delivers bag carts of mail to the airport post office and picks up loaded carts for outgoing flights.
• Delivers bag carts of cargo to the cargo area and picks up loaded carts for outgoing flights.
• Services aircraft lavatories.
• Grooms aircraft passenger cabin between flights.
• Services aircraft water tanks to ensure there is enough drinking water on the plane.
• Stocks aircraft with needed supplies for lavatories or galleys.
• Loads bag carts in the bag room with baggage from the ticket counter for outgoing flights and delivers them to the aircraft.
• Loads passenger baggage, cargo, and mail into aircraft bins while the plane is parked at the gate from bag carts.
• Pushes back outbound aircraft out of the gate area.
• Tows aircraft to remote areas at the airport if there are too many aircraft on the ground and not enough gate space.
• Performs FOD walks in the ramp area between flights.
• Ensures necessary ground equipment is available in the ramp area and bag room for upcoming flights.
• Performs assigned administrative duties on a voluntary basis (e.g. GSE fluid inspections and appearance, FOD walks, washing equipment and removing trash from ramp area).
• Other duties may be assigned

QUALIFICATIONS

EDUCATION, LICENSE, and/or CERTIFICATION

• Must possess at least a high school diploma or equivalent
• Must possess a valid Driver’s License

SKILL and/or ABILITIES

•  Ability to speak and understand English professionally
•  Excellent communication skills
• Strong self-organization and self-management skills, with an emphasis on self-initiation and follow through
• Must be able to lift up to 70 pounds in confined spaces
• Must be able to stand, lift, bend, push, and pull for extended periods of time
• Must be professional appearance and adhere to company grooming/uniform policy
• Ability to work rotating shifts including nights, holidays, and weekends, and be able to report to work on a regular and timely basis
• Requires flexibility to work additional hours beyond the regular shift, on short notice, and as needed during irregular operations

TRAVEL

Negligible

PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION

The physical demands described here are those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. This position requires the incumbent to be able to speak and be understood, hear, and comprehend the English language, stand for long periods of time, be able to lift approximately 70 pounds, be able to relocate in the event of an emergency, and have a neat and professional appearance.

EEOC

Grupo Eulen is an equal opportunity employer and will consider all applicants without regard to race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, and all other protected classes recognized or any other characteristic protected under applicable federal, state, or local law