Ramp Agent

About us

More than 60 years as a leader in Spain in general business services. The Grupo EULEN has more than 7,000 clients in 11 countries, more than 75,000 employees, and more than 80 services in the market.

Our reputation for providing cost-effective and efficient quality services is recognized within the aviation industry. We are currently servicing most major airlines at the country’s airports. We offer services in all areas of the ramp, cabin cleaning, janitorial, security, passenger, and baggage handling operations.

Job Summary

The Ramp Agent plays a crucial role in ensuring the safe and efficient turnaround of aircraft by performing various ground support tasks. This includes baggage handling, aircraft marshaling, loading, and unloading cargo, and assisting with aircraft servicing. This position requires a flexible schedule and the ability to work in varying weather conditions (heat, rain, wind).

What you will do

• Maintain a clean and safe working environment around aircraft and ramp areas.
• Marshals inbound aircraft into the ramp area of the assigned gate.
• Assist with aircraft lavatory servicing, and restocking supplies as needed.
• Grooms aircraft passenger cabin between flights.
• Services aircraft water tanks to ensure there is enough drinking water on the plane.
• Stocks aircraft with needed supplies for lavatories or galleys.
• Loads, unloads and delivers bag carts in the bag room with baggage from the ticket counter for outgoing flights and delivers them to the aircraft.
• Loads, unloads and delivers passenger baggage, cargo, and mail into aircraft bins while the plane is parked at the gate from bag carts.
• Pushes back outbound aircraft out of the gate area.
• Tows aircraft to remote areas at the airport if there are too many aircraft on the ground and not enough gate space.
• Conduct FOD walks in the ramp area between flights and security checks before departure.
• Communicate effectively with flight crews, dispatchers, and fellow ground personnel.
• Adhere to airline and regulatory safety procedures, including handling hazardous materials.
• Performs assigned administrative duties on a voluntary basis (e.g. GSE fluid inspections and appearance, FOD walks, washing equipment, and removing trash from ramp area).

• Perform other duties as assigned by supervisors to ensure smooth airport operations.

Qualifications and Skills

• Must possess at least a high school diploma or equivalent
• Must possess a valid Driver’s License
• Previous experience in ground handling or aviation is an asset but not required.
•  Ability to work in a physically demanding environment, including lifting heavy baggage (up to 70 lbs) and standing for extended periods.
•  Willingness to work in varying weather conditions (heat, rain, wind).
•  Strong teamwork and communication skills.
•  Must be flexible with work hours, including weekends, holidays, and shift work.
•  Valid driver’s license (preferred).
• Ability to pass a background check and obtain airport security clearance

Physical demand

The physical demands described here are those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. This position requires the incumbent to be able to speak and be understood, hear, and comprehend the English language, stand for long periods of time, be able to lift approximately 70 pounds, be able to relocate in the event of an emergency, and have a neat and professional appearance.

EEOC

Grupo Eulen is an equal opportunity employer and will consider all applicants without regard to race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, and all other protected classes recognized or any other characteristic protected under applicable federal, state, or local law