Security Guard Supervisor at Albany International

Company Description

VMD Corp, part of Xcelerate Solutions, is seeking an experienced and dynamic Airport Security Supervisor to lead our team of security professionals at Albany International Airport. The ideal candidate will oversee security operations, ensure compliance with regulations, and maintain a high standard of safety and customer service. 

Job Description

What you will do:  

Grow in a fulfilling career as an Airport Security Guard Supervisor working alongside a team of aviation security professionals.  You will use your outstanding customer service and critical-thinking skills while providing essential security services at Albany International Airport. The successful candidates will be responsible for managing a team of security guards at key locations within the airport, ensuring passenger safety, and preventing unauthorized access to restricted areas.

Team Management

• Supervise and coordinate the activities of security guards across all airport locations
• Create and manage staff schedules to ensure adequate coverage for all shifts
• Conduct regular performance evaluations and provide constructive feedback
• Identify training needs and facilitate ongoing professional development for team members

Security Operations

• Oversee security procedures at exit lanes, access gates, and loading docks
• Ensure compliance with TSA regulations and airport security protocols
• Coordinate with airport authorities and law enforcement on security matters
• Respond to and manage security incidents or emergencies

Quality Assurance

• Conduct regular audits of security procedures and documentation
• Implement and maintain quality control measures for all security processes
• Analyze security data and prepare reports for airport management

Customer Service

• Serve as a liaison between security staff and airport stakeholders
• Address and resolve customer complaints or concerns related to security procedures
• Promote a culture of excellent customer service among security personnel

Qualifications

What you will need:   

• Security Management, or related field (or equivalent experience)
• 5+ years of experience in airport security, with at least 2 years in a supervisory role
• Active NYS Security Guard License
• Thorough knowledge of airport security protocols
• Strong leadership and team management skills
• Excellent communication and interpersonal abilities
• Proficiency in security management software and reporting tools
• U.S. Citizenship or U.S. National status
• Ability to pass SIDA Badge background check
• Flexibility to work various shifts, including nights, weekends, and holidays
• Physical ability to stand for extended periods and perform security-related tasks

What we offer:

Competitive Compensation

• Hourly Wage: $25.00-$28.00/hour

Benefits for you and your family

• 401K
• Paid Time Off
• Flexible Spending
• Life Insurance
• Employer Paid Long | Short Term Disability
• Tuition & Training Reimbursement Program 

Travel and Telecommuting:

• Telecommute Option: No
• Relocation: Relocation is not provided.
• Travel: None 

Working with VMD:

• At VMD you have the opportunity to thrive in your career and become a Game Changer. The quality and talent of our people is what drives the success of VMD. We embrace an employee-first culture and make it a priority to provide professional development opportunities that foster career growth. We help protect American Citizens and the nation’s most critical infrastructure by working alongside our customers and delivering game changing solutions to strengthen their missions. We believe our passion and commitment to achieve our customers' goals and solve their most critical challenges defines who we are. We don’t just dream big, we act on it – through teamwork, dedication, and resilience.

 Who we are:

• We are a team of visionary leaders who shift the paradigm to bring our customers game changing innovations and emerging technologies to strengthen their missions. As a Vision, Mission, and Driven company, VMD has been delivering information technology solutions to the Federal government in Agile Engineering, Cybersecurity, and Critical Infrastructure Protection since 2002.  

Additional Information

VMD provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable Federal, state and local laws. VMD maintains a drug-free workplace.