Senior Analyst - Flight Operations

To develop and continue production of Business Intelligence (BI) data to support optimization and rectification activities, by formulating and applying methods to develop and interpret information.

KEY RESPONSIBILITIES

• Manages departmental analysis tools and techniques to maximize data value.
• Manages the implementation, planning and acceptance testing of data driven system adjustments, to ensure business continuity during any operational changes.
• Develops business methods and procedures using data based, model validated optimization methods, communicating and managing the potential project role out, ensuring stakeholder engagement and where necessary sign off.
• Leads interaction with internal stakeholders across Commercial, Operations, Network Planning and Finance for continued data flows and project success.
• Verifies annual budget figures compared to operational results, assisting Subject Matter Experts (SMEs) in conducting and completing root cause analysis and business impact assessments.
• Ensures that business intelligence supports core operational tasks and projects.
• Develops and maintains a comprehensive data dictionary, ensuring data streams, data validated differences and optimal use strategies are known per data tag.
• Seeks optimization of operational costs in all aspects of the role, and related activities.
• Acts as SME for BI software and operational efficiency software/projects.
• Supervises Flight Operations Technical data analysis, report generation, system data integration and reporting projects.
• Maintains awareness of industry activities and represents the department and Company as required at conferences/events.

Qualifications

QUALIFICATIONS REQUIRED

Minimum Education Level

• Bachelor's Degree (3+ years)

Education Specific Requirement (if applicable)

• Degree in Business/Mathematics/Operational Research or Transport Management is preferred.

EXPERIENCE REQUIRED

Years with Qualifications

• 5

Professional Experience

• Experience as a business analyst or operational researcher responsible for data analysis, interpretation, modelling, and project proposals is required. Practical experience of joining multiple large database sources and data transformation required. Operational aviation/transport or logistics understanding is essential.
• Systems Knowledge (if applicable)
• BI tool knowledge is required. Tableau knowledge is preferred.

CORE COMPETENCIES

• Customer Focus
• Teamwork
• Effective Communication
• Personal Accountability & Commitment to achieve
• Resilience and Flexibility (Can do attitude)

ISR REQUIREMENTS

Reads and complies with the ISR policies of the Company and diligently reports any weakness or incidents to the respective Line Manager or the Information Security team. Completes all required ISR awareness sessions and follows associated guidelines in the day-to-day business operations.