Senior Flight Safety Investigator

We can’t wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow.

At Piedmont Airlines, our strength is the way we deliver industry-leading service to our customers and airline partners. To continue our standard of excellence, Piedmont is seeking a motivated, reliable person to join our team as a Senior Flight Safety Investigator in our Safety Department. The primary responsibility of the position is to provide analysis of operational data, determine areas of susceptibility, provide recommendations for improvements, and producing reports and presentations for the Flight Operations Quality Assurance (FOQA) program. The successful candidate will possess a general understanding of Safety Management System and Security Management System. This position will report to the Manager, Safety Programs. 

Essential Duties:

• Conduct daily oversite of workflow processes for the FOQA program

• Assess events and trends, identify operational hazards, and validate corrective actions

• Develop new data analysis products and methodologies for data mining

• Coordinate with the Flight Operations Department for data analysis needs

• Coordinate regularly with Air Line Pilots Association (ALPA) FOQA gatekeepers

• Coordinate with Technical Operations regarding support of the FOQA program and maintenance analysis

• Create flight animations of actual events for use in operational departments

• Assist with accident and incident investigations

• Participate in FOQA Monitoring Team meetings

• Participate and contribute to the company’s Safety Management System (SMS) process

• Develop, prepare, and present analysis of flight data

• Create enhanced reports and dashboards using Tableau or Microsoft Power BI

• Represent the company at industry meetings

• Assist with accident and incident investigations, to include occasional weekend and holiday duty

• Publish periodic flight and maintenance Safety Awareness Bulletins/Alerts

Job Qualifications and Competencies:

• Three (3) years related job experience with Flight Operational Quality Assurance (FOQA), Line Operations Safety Audit (LOSA), Aviation Safety Action Programs (ASAP), and airline safety programs

• Federal Aviation Administration (FAA) issued certificate or progress toward a certificate

• Technical expertise regarding aircraft flight and/or maintenance properties

• Experience working with data mining tools such as Tableau, Business Objects, Access, etc.

• Experience performing data analysis and building various related reports in Microsoft Office products

• End user knowledge of safety databases and business intelligence software

• Ability to process and analyze data to present reports in a logical manner

• Ability to present data in a meaningful and digestible manner

• Excellent communication and time management skills

• Bachelor's Degree in related field or equivalent experience/training, such as aviation safety, safety management, data analytics, FOQA, LOSA, ASAP, or other airline safety programs

• Previous experience within a FOQA/Flight Data Monitoring program

• Expertise in flight data monitoring software

Preferred Qualifications:

• Basic Programming knowledge/experience

• Experience using CEFA animation software

• Knowledge of E145 flight characteristics

• Previous work experience at an air carrier

• Previous airline auditing or safety/security investigation experience

• Academic safety education or training

• Training in SMS (14 CFR Part 5)

Work Environment:

• Standard office environment, use of telephones, computers, and other office equipment

• Some travel may be required

Physical Requirements:

• Occasional lifting up to 25 pounds

The above statements provide a brief description of the general nature of work performed and are not intended to be a complete list of responsibilities, duties, and skills required for this position. Duties and expectations are subject to change as needed.

Employment is contingent upon a clear driving record, 10-year Criminal History Records Check, and drug screen as required. We also require proof of high school or GED completion. Minimum 18 years of age.

Benefit package includes paid training, holiday pay, 401(k), vacation, and family travel on the American Airlines network.  Medical and dental available.

Starting Rate:

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. ​

In addition to a competitive salary, we offer performance-based bonuses and relocation packages, subject to company policy and performance metrics.

Job Application Deadline:

Please note that job postings expire at 11:59 PM Eastern Standard Time on the day before the job application deadline. Ensure your application is submitted on time to be considered for the position.