Sr Manager - Flight Ops AQP NonPilot

Why Work for Frontier Airlines?

At Frontier, we believe the skies should be for everyone. We deliver on this promise through our commitment to Low Fares Done Right. This is more than our tagline - it’s our driving philosophy. Every member of Team Frontier has an important role to play in bringing this vision to life.  Our successful business model allows travelers to take advantage of our fast-growing route network while our bundled and unbundled pricing options allow our customers to personalize their travel experience and only pay for the services they need – saving them money along the way. 

What We Stand For

Low Fares Done Right is our mission and we strive to bring it to life every day.  Our ‘Done Right’ promise means delivering not only affordable prices, but making travel friendly and easy for our customers.  To do this, we put a great deal of care into every decision and action we take. We must be efficient with the use of our resources and make smart decisions about how we run our business. We must also innovate and be pioneers - we’re not afraid to try new things.  While our business requires us to fly high in the air, we also consider ourselves down-to-earth in our approach, creating a warm and friendly experience that truly demonstrates Rocky Mountain Hospitality.

Work Perks

At Frontier, we like to think we’re creating something very special for our team members.  Work is why we’re here, but the perks are nice too:

• Flight benefits for you and your family to fly on Frontier Airlines.
• Buddy passes for your friends so they can experience what makes us so great.
• Discounts throughout the travel industry on hotels, car rentals, cruises and vacation packages.
• Discounts on cell phone plans, movie tickets, restaurants, luggage and over 2,000 other vendors.
• Enjoy a ‘Dress for your Day’ business casual environment.
• Flexible work schedules that support work/life balance.
• Total Rewards program including a competitive base salary, short term incentives, long-term incentives, paid holidays, 401(k) plan, vacation/sick time and medical/dental/vision insurance that begins the 1st of the month following your hire date.
• We play our part to make a difference. The HOPE League, Frontier Airlines’ non-profit organization, is dedicated to providing employees financial assistance during catastrophic hardship.

Who We Are 

Frontier Airlines is a leading ultra-low cost carrier headquartered in Denver, Colorado. With a mission to deliver Low Fares Done Right, the company provides affordable, convenient and accessible air travel throughout the U.S., Caribbean, Mexico and Latin America. Frontier’s highly fuel-efficient, all-Airbus fleet is among the youngest and most modern of any carrier within the U.S. That, combined with the airline’s many weight-saving initiatives and focus on operational efficiencies, makes Frontier America’s Greenest Airline.* Each Frontier Airlines plane tail features a special animal with a unique name and backstory. Many of the featured species are endangered or threatened, part of the airline’s commitment to underscore and raise awareness for their plight. Frontier serves approximately 100 destinations throughout North America and operates 500-plus daily flights, on average. The airline employs more than 7,000 team members and has crew bases in more than a dozen U.S. cities. Frontier Airlines., Inc., is a subsidiary of Frontier Group Holdings, Inc. (NASDAQ: ULCC).  

* Frontier is the most fuel-efficient of all major U.S. carriers when measured by ASMs per fuel gallon consumed.

What Will You Be Doing?

The Sr. Manager, Flight Operations AQP (Non-Pilot) is responsible for development, implementation and certification of Advanced Qualification Programs for pilot, instructor, and evaluator training in accordance with applicable Federal Aviation Administration (FAA) regulations using best practices of instructional system design.

Essential Functions

• Responsible for development, implementation, and approval of AQP at Frontier Airlines for pilots, instructors, and evaluators as delegated by the Director, Flight Ops Training.
• Develop and maintain required documentation of AQP policies and procedures.
• Manage and execute AQP in accordance with FAA regulations.
• Collaborates with the FAA and serves as subject matter expert for internal and external audits.
• Establish Instructional Systems Design Methodology for curriculum development.
• Implements innovative methods and technologies into the development of efficient training.
• Analyze and evaluate department internal and external audits to ensure program supports operational complexities and risks.
• Works closely with the Director, Flight Operations Training on curriculum development.
• Implement systematic approach for assessing and documenting identified items through the SMS for integration into AQP.
• Conduct, analyze, and submit training data as required for FAA reporting.
• Coordinate and manage required FAA communications including but not limited to Quarterly and Annual standardization meetings.
• Correspond and coordinate with internal groups, FAA, ALPA and other organizations as required.
• Establish and manage a team to execute AQP.

Other Functions

·        Must show enthusiasm and a passion for aviation, transferring knowledge, and for the Frontier Brand.

• Cross-departmental organization and leadership.
• Coordinate with training and standards team for trend analysis and risk assessment.
• Track safety trends and recommendations.
• Participate in monthly safety meetings.
• Administers the SMS in area of responsibility. Identifies hazards and assesses safety risks, including change management.
• Ensures the effectiveness of safety risk controls
• Promotes safety.
• Advises upper management of the performance of the SMS and any need for improvement.

Qualifications

• Bachelors’ Degree or equivalent work experience - required
• Experience with the development and management of 14 CFR 121 Air Carrier Training and Evaluation Programs
• Minimum 2 years training experience in Transport Category Aircraft – preferred
• Have knowledge of FAA AQP documents (e.g., AC 120-54, FAR Subpart Y, 8900.1 Vol 3, Chap 21)
• At least five (5) years of experience in developing AQP systems with at least two AQP programs in Phase IV of AQP - required
• Experience with Small Group Tryouts as mandated by AQP – preferred
• Experience with Data Analysis and Reporting Systems – required
• Previous management experience preferred.
• Excellent interpersonal skills evidenced by the ability to work and communicate effectively with all levels of management and employees.
• Appropriate Airman and Aircraft certification
• Experience working with the FAA and other regulatory agencies.

Knowledge, Skills and Abilities

• Excellent time management and prioritization skills, with ability to handle multiple tasks
• Proficiency in MS Office with emphasize on Excel
• Experience with project management
• Knowledge of MINT TMS - preferred
• Ability to communicate clearly as well as draft correspondence in a clear and concise manner
• Ability to establish a good rapport with internal clients and vendors
• Excellent telephone, administrative and record keeping skills
• Must present a professional image

Equipment Operated

Standard office equipment, including PC, copier, fax machine, printer

Work Environment

Typical office environment, adequately heated and cooled

Some overtime and weekend day work required

Some travel required

Physical Effort

Light physical effort required by handling objects up to 20 pounds occasionally and/or up to 10 pounds frequently.

Supervision Received

General Supervision:  The incumbent performs a variety of routine work within established policies and procedures and receives detailed instructions on new projects and assignments.

Positions Supervised

• Instructional Designer
• Database Analyst

Salary: $151,824 - $201,520

Please note this role will expire on or before 12/27/24.

Workplace Policies

Disclaimer: The above statements are intended only to describe the general nature and level of work required of the referenced position; they are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in this position.  Please be advised that duties and expectations of this position may be subject to change.

Frontier Airlines, Inc. is an equal opportunity employer and, as such, is committed to providing equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, national origin, age, marital status, veteran status, sexual orientation, gender identity or expression, disability status, pregnancy, genetic information, citizenship status or any other basis protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Frontier Airlines is a Zero Tolerance Drug-Free Workplace. All prospective DOT safety-sensitive employees are subject to pre-employment testing for the following drugs and their metabolites: Marijuana, Cocaine, Amphetamines, Opioids and Phencyclidine (PCP). Further, any DOT safety-sensitive job applicant who is found to have tested positive on any required drug or alcohol test at a former employer will be considered ineligible for employment with Frontier.

Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.