Supervisor - Aircraft Appearance Auditors

Find your future at United!

We’re reinventing what our industry looks like, and what an airline can be – from the planes we fly to the people who fly them. When you join us, you’re joining a global team of 100,000+ connected by a shared passion with a wide spectrum of experience and skills to lead the way forward.

Achieving our ambitions starts with supporting yours. Evolve your career and find your next opportunity. Get the care you need with industry-leading health plans and best-in-class programs to support your emotional, physical, and financial wellness. Expand your horizons with travel across the world’s biggest route network. Connect outside your team through employee-led Business Resource Groups.

Create what’s next with us. Let’s define tomorrow together.

At United, we have some of the best aircraft in the world. Our Technical Operations team is full of aircraft maintenance technicians, engineers, planners, ground equipment and facilities professionals, and supply chain teams that help make sure they’re well taken care of and ready to get our customers to their desired destinations. If you’re ready to work on our planes, join our Tech Ops experts and help keep our fleet in tip-top shape.

Key Responsibilities\:

As a Supervisor- Aircraft Appearance, you’ll lead our Aircraft Appearance audit team and ensure our high standards for quality, safety, and efficiency are met.

• Schedule, coordinate, and report on standard and non-standard aircraft appearance audits.
• Conduct aircraft appearance audits to comply with audit schedule.
• Review team performance and recommend improvements in quality and efficiency.
• Act as the primary contact for UAX quality matters related to contracted services.
• Manage the Aircraft Appearance team, optimize audit schedules, and support operational goals.
• Partner with internal and external teams to address requests and actions promptly.
• Lead small to medium projects, meeting deadlines, staffing, and expectations.
• Provide guidance and foster team participation to promote growth and efficiency.
• Provide job specific training to aircraft appearance audit team.
• Enhance processes through updated tools, schedules, and working groups.
• Research, assess, and resolve safety, security, and compliance concerns.
• Build strong relationships with customers and adjacent partners.

At United, we offer a competitive compensation package, with benefits including medical, dental, vision, life, accident and disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) plan with employee and company contribution opportunities, and flight privileges. 

Location\: This position is based at any hub (SFO, LAX, DEN, ORD, IAH, EWR, or IAD). A hybrid work schedule is available, typically requiring three days in the office, subject to change based on company needs.

This job posting includes salary and benefits information as required by several state laws. 

Job Posting End Date is 02/04/2025.

United values diverse experiences, and perspectives. We encourage everyone who meets the minimum qualifications to apply. While having the “desired” qualifications makes for a stronger candidate, we encourage applicants who may not feel they check ALL boxes! We are always looking for individuals who will bring something new to the table!

What’s needed to succeed (Minimum Qualifications)\:

• High school diploma or equivalent
• 2+ years of experience in aircraft maintenance or operations.
• 2+ years in a Quality Assurance or auditing role.
• Strong communication, collaboration, organizational, and auditing skills
• Proficiency with Microsoft Office and other department software tools (FastField, QAAS, eTQ)
• Willingness to travel up to 20%, domestic and international.
• Must be legally authorized to work in the United States for any employer without sponsorship.
• Successful completion of an interview is required to meet job qualifications.
• Reliable, punctual attendance is an essential function of the position.

What will help you propel from the pack (Preferred Qualifications):

• Bachelor’s degree in business, Quality, Operations, Aviation Management, or a related field.
• A&P License
• Quality certification (e.g., ASQ).
• Strong auditing, investigative, and leadership skills.
• Effective presentation abilities.