Supervisor, Ramp Operations

Responsibilities:

• Ensure and/or monitor the day-to-day ramp handling performance of GHA at HKIA
• Check load sheet performance on a daily basis and rectify anomalies with GHA
• Monitor the disembarkation / embarkation of passengers, unloading / loading of baggage / cargo, and the ramp activities conducted by external service providers involved in the aircraft turn around
• To monitor the Ground Operation function to ensure that safety and security requirements are fulfilled throughout the entire operation concatenation applicable at Hong Kong and out-station
• Check if the ramp handling duties are performed according to SOP and instructions
• Liaise with related service providers to ensure ramp safety and PTS are maintained
• Report ramp incident to all parties / departments concerned
• Conducts spot check on load sheet at aircraft side before flights depart
• Liaise with GHA for special handling in weight & balance and loadsheet
• Check LDM on a daily basis and rectify anomalies with GHA
• Perform loadmaster duties as and when necessary
• Provide loadsheet training to GHA staff
• Conduct station audits on ramp handling and load sheet proficiency
• Prepare Daily Report to summarize ramp handling performance and highlight irregularities
• Follow up with GHA for reasons and preventive action for delayed departure due to ramp handling irregularities
• Qualified to perform DG handling or/and to ensure and monitor the DG qualification of GHA staff
• Training and supervise operational staff
• Responsible for compliance with all applicable laws, regulations, standards and company requirements ensuring safety and security of the operation
• Responsible for identifying and reporting safety and security hazards and occurrences as per company’s reporting procedures

Requirements:

• At least 5 years aviation experience.
• Post-secondary or above.
• Good command of English. Testing of the English standard will be made via academic qualification.
• Native English or other languages speakers are welcome. Candidates with proficiency in written and spoken Chinese will be an advantage.
• Knowledge in Word, Excel.
• Able to work independently.
• Good understanding of the regulatory authority set up and work flows in PRC.
• Holder of Hong Kong Driving License Class 1 and Class 2.
• Candidate with less experience will be considered as Officer, Ramp Operations.

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Hong Kong Airlines is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates who have not been notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months.