Technician Baggage.INT ORT.

Key Performance Output 

The successful candidate, reporting to the Manger Airside Operations and will be responsible for the following: 

• Coordinate the Baggage Operations resources, system & Process. Conduct analysis of current and future and capacity & demand and align resources. 

• Conduct analysis of current and future capacity and demand and align resources.  

• Develop contingency plans and manage risks during planned and unplanned events. 

• Ensure compliance of applicable local and international legislation and regulations, policies and procedures. 

• Contribute to the development of a Baggage Operational plan, SOPs & performance standards to ensure effective & efficient delivery of Baggage Operations. 

• Implement the Baggage Operational Plan and SOPs and ensure the effective execution of all planned and unplanned activities. 

• Ensure alignment between implementation of Baggage Operational Plans and internal and external user / Stakeholder plans and requirements. 

• Ensure that all baggage standard operating procedures are kept updated and relevant. 

• Utilise benchmarking, surveys and data to continuously improve the baggage operation. 

• Measure and monitor baggage performance and ensure these performance targets are met through close cooperation with ramp handling companies and relevant stakeholders.  

• Provide input into the development of maintenance planning programme and execution thereof. 

• Conduct failure investigation and root cause analysis. 

• Coordinate effecting outage scheduling. 

• Manage availability of assets through continuous monitoring and verification. 

• Consult and give support in commissioning and testing of assets.  

• Support the procurement of assets and equipment to meet supply and demand targets. 

• Ensure proactive operational planning to ensure supply and demand targets are met. 

• Manage Service Level Agreement. 

• Conduct continuous Audit and quality control (activities and contractual) and implement remedial action where required.  

• Determine, as part of cross-functional team, evaluation criteria and participate in evaluation and award of bids / tenders received.  

• Prepare, specify, scope of work and operational requirements. 

• Compile & submit relevant baggage statistics & performance reports. 

• Identify and report possible efficiency enhancements and initiatives to ensure resource savings. 

• Provide relevant & specialized technical & operational support in area of expertise to relevant stakeholders to ensure achievement of objectives.