Theoretical Knowledge Instructor

Accountabilities

• Carry out the full range of aircraft technical, procedural and performance training activities in a fight simulator environment to provide flight crew with the knowledge and skills necessary for safe and professional operation of British Airways and other operators’ aircraft.
  
  
• Understand the psychology of learning, develops and maintains the prescribed standards of technical and behavioural instructional skill.
  
  
• Conduct the training to meet requirements necessary for the realisation of the commercial plan in compliance with the BA ATO and CAA FCL requirements.
  
  
• Uses initiative and is creative when faced with planning/training problems caused by changes to the commercial/training plan and training equipment serviceability.
  
  
• Establish and maintain the same standards of professionalism required of British Airways flight crew in their normal working environment.
  
  
• Complies with all Flight Technical Training prescribed procedures/practices in training and testing necessary for regulatory approval.
  
  
• Continuously improves own level of personal and technical skills and takes appropriate action to update training programmes with aircraft or procedure changes.
  
  
• Contributes to the specification, development, testing, acceptance and commissioning of all training material, equipment and facilities. 

Behaviours and attitude

• I’m a role model for all BA brand behaviours and ways of working  – I walk the talk.

• I exude a can-do attitude (best of BA).

• I’m flexible and agile, always ready to adapt when things don’t go to plan.

• I’m an ambassador for BA and my team.

My core traits

• Uncompromising in safety, security, process and regulatory requirements.

• Totally committed to the delivery of high quality training solutions.

• Total advocate for our customers, will go the extra mile for them. 

• Can make tough decisions and think of innovative solutions.

• Clear and articulate communicator.

Skills / capabilities

• Hallmarks - Proactively uses knowledge, insight and understanding to improve customer satisfaction and team working. 

• Effective Communication & Influencing - Is able to communicate openly, honestly, with confidence and skill, to positively influence a successful outcome.
  
  
• Business Awareness - Thinks beyond their current role/team, uses knowledge of the external environment to maximise profitability, doing more for less.
  
  
• Safety, Security & Good Business Practice - Identifies underlying causes of safety, security and business-practice issues and recommends strategies to deal with this.
  
  
• Ensures others maintain standards. Consistently delivers on promises, doing what they say they’ll do.
  
  
• Decision Making & Problem Solving - Actively analyses issues and uses own initiative to find appropriate solutions, balancing customer drivers, operation and people. Recognises the financial impact on every decision they make.
  
  
• Delivering Results - Forward-looking, focusses on delivering a high level of performance to meet agreed goals.
  
  
• Collaboration - Is a flexible team member who remains open to supporting others and sharing knowledge while actively building networks.
  
  
• Continuous Development - Is self-aware. Takes on further development and feedback, supporting others in achieving their development goals. 

Qualifications / experience

• Experience as a commercial pilot/flight engineer or completion of an aeronautical engineering apprenticeship with experience as a licensed engineer or experience in flight operations. 

• Professional background acceptable to the CAA.
  
  
• Training experience & IT Skills are desirable.

Key enablers

• Adheres strictly to regulatory and procedural requirements.

• Keeps up to date in changes to the regulations and Standard Operating Procedures (SOPs).

• Continue to enhance technical & operational knowledge and training delivery philosophy..

Key performance indicators

• Design and deliver fit for purpose learning experiences that enable our colleagues to fulfil their roles and deliver exceptional performance.

• Deliver meaningful learning which sustains our regulatory and industry approvals and drives operational excellence.

• Build an empowered and accountable team who will deliver through working together.

• Deliver a learning operation that creates maximum value.